"More than eight in 10 adults who have visited a healthcare provider (e.g., doctor's office, hospital, outpatient clinic, urgent care clinic, etc.) at least twice in the past year agree that if their provider knew more about their health interests, goals and motivations, they would be able to serve them better (84% strongly agree/agree/somewhat agree), reports Ipsos."
Tag: potential doctor switchers
Now that some of the debate has quieted about the Affordable Care Act, consumers are paying attention to what the changes in the healthcare system mean for them. Healthcare shoppers are also expecting service providers to update their delivery methods and this includes more use of technology. A PwC Health Research Institute report finds that traditional service providers must promote features like pricing transparency and longer office hours to stay competitive.