Burnout happens to the best of us, but for salespeople depending on commission, not being able to shake a mental slump can have detrimental consequences to their pay. Little do most salespeople know, their methods to try to overcome burnout are exactly what helps it overstay its welcome.
Apologizing is an art form that is the backbone of customer service when things take a turn for the worst. Yet, many people don’t know how to effectively apologize to their customers, therefore potentially jeopardizing that business relationship.
Have you ever taken the time to edit your sales emails before you click send? Not just reading it over once for spelling and grammatical errors. Rob Reinalda, writing for Ragan, says that if you’ve edited your message correctly, you’ll have cut at least a few sentences in half.