Jim McCarthy is CEO of Goldstar Events and Stellar Tickets and co-founded TEDxBroadway. In this episode, we discuss: new ways to produce events that boost engagement in COVID-19; making your online events as engaging as a live event; creating a culture of quality in online events; and producer/moderator priorities to inject more energy into online events.
Tag: remote workers
Justin Winter is the co-founder and CEO of Boostopia, a SaaS platform that allows you to manage your newly work-from-home customer support team with the world’s first support department operations platform. In this episode, we discuss:
Jason S Bradshaw is the entrepreneur/author of the book It's All About CEX, the essential guide to customer and employee experience. In this episode, we discuss: businesses who ignore COVID-19 are the ones most damaged; companies that do CEX the right way; tips/new ways to boost customer engagement BECAUSE of the pandemic; and creative ideas to boost revenues during the pandemic recession.
Brenda Batista is President and Founder of Inspiring Company Culture where she helps leaders transform their work environments to be places where everyone is heard, valued, and appreciated. Brenda is an expert in establishing high-performing teams, healthy company culture, leadership, business system analysis, and strategic planning. In this episode, we discuss: how to make online meetings 3D and as if “in person”; changing culture for speaking up to bridge the digital gap in COVID-19; how to engage extroverts in your organization; rearranging remote meetings to boost engagement in less engaged team members
Siimon Reynolds is one of the world’s leading business coaches. He is the winner of over 50 business and industry awards, and the founder of numerous highly successful companies. Siimon coaches businesspeople and CEO’s from all over the world, from start ups to companies grossing over half a billion dollars a year. In this episode, we discuss: resetting your focus in COVID-19 for processes and performance; how to do “The 2 Circles of Control” to guide you; magnify for your fear of loss and harness that to propel you; and the release Breath Exercise to help clear your mind
Daniel Ramsey is the founder and CEO of MyOutDesk, the highest-rated virtual assistant company in the marketplace with over 500 verified 5‑star reviews, and over 13 years of experience, serving more than 6,000 clients across industries. He is also the author of the bestselling book, Scaling Your Business with MOD Virtual Professionals. In this episode, Daniel shares his Grow Virtual Guide to help businesses and executives how to effectively transition to a fully remote or blended organizational model, how to reinvent the value we provide in this changing market, and how to grow virtual all while reducing operational costs. Details on how to get this guide for free are included in the show notes.
Jonathon Hensley is co-founder and CEO of Emerge, a digital product consulting firm that works with companies to improve operational agility and customer experience. Read the show notes to get a free copy of his new book titled “Alignment — The #1 thing at the heart of every successful digital product” In this episode, we discuss: the 4 levels of alignment leaders need to understand NOW; how to build sustained, constant alignment in your business; remote teams and boosting alignment amid COVID-19; practical exercises to use to draw out new ideas from your team.
Ben Gallagher is the co-founder of B+A, a creative management consultancy whose clients include Converse, Google and Beats by Dre. With COVID-19, he's here to give his tips on how to work and manage smarter through this time. In this episode, we discuss: Building a positive culture with remote, global teams in the pandemic; How recognizing small wins to provide enjoyment, hope and satisfaction; Boosting your empathy levels; Recommendations on better leadership amid the COVID-19 “rollercoaster”
Shane Metcalf is co-founder of 15Five and one of the world’s leading pioneers in the space of cultural engineering and positive psychology and an expert in remote workplaces and workflow management. In this episode, we discuss: The combination of two qualities you HAVE to have or your remote teams will feel paranoia and fear; Specific team exercises to help boost engagement; How to tell if your team is struggling with remote workplace setups; and Questions to ask your team to help those not coping well with remote workplace setup, technology and/or culture.
Dr. John Johnson is a PhD economist and the CEO of Edgeworth Analytics, a DC-based data consulting firm that empowers professionals to unlock data’s potential. In this episode, we discuss: Economic data on time and possible date on when the economy may start to recover and thoughts on the rehiring process for unemployed COVID-19 workers; Economic analysis on your business, demand for what you sell, remote working and extra costs potentially of reopening; Risk of infections of workers vs. running a remote business data points; Customer base analysis; and Process for you to dig deep into data for your department and business to help make business decisions in the pandemic.
Sam Schutte is the CEO of Unstoppable Software, Inc. The company's software development services as a development partner, and is the host of the podcast at unstoppabletalk.com — which covers the "intersection of business and technology innovation". In this episode, we discuss: Tech vulnerabilities caused by COVID-19;
Technology that companies should be investing in now; and The Virtual Tip Jar he created to raise donations for those who’ve lost their jobs