When you walk into someone’s place of business to shop or buy something, what are you expecting?
Tag: sales insights
Customer service is critical to your success, and, like all things, it is ever changing. To keep ahead of the curve (and to keep your customers), there are several key customer service trends making an impact this year.
What steps can you take to make sure your presentation hits a sales home run? Check out these tips from Emily Stanford at Salesforce who has collected a few suggestions from industry experts.
Salespeople, regardless of experience and expertise, likely won’t get far without professionalism.
Whether you view business trips as a fun change of scenery or a necessary drudgery, these getaways offer plenty of opportunities to be productive.
Sales sick? Take two Jim Rohn (lessons) and call me in the morning. One of my most respected life influencers was Jim Rohn.
"We Want You Back!" How to Keep Customers After You Fail" rel="bookmark"> "We Want You Back!" How to Keep Customers After You Fail
Despite your best efforts, there will come a time when you fail your customers. You will make a mistake that, if not addressed, will drive them away. But what can you do to keep customers after such failures?
Not another meeting! Whether you’re the one running the meeting, or you’re just attending, you can make the most of the time spent meeting with other people by following a few simple suggestions described by Kevin Daum in his recent article for Inc.com.
Do you feel like you’ve mastered cold calling? Or, do you find yourself still struggling to find comfort (and success) with this sales technique?
The root of your sales success lies in your sales philosophy. How did you develop yours? Mine came from a combination of home environment, books, education, mentors, personal development programs, personal experience, and observations.
Do your clients know, understand and use all aspect of your product or service? Are they staying with you or are you experiencing high levels of churn? You may be making some critical mistakes that are demolishing your customer success.
Whether it’s giving a presentation in front of 4 people or a crowd of 400, some people just can’t hack it. Not everyone is a natural presenter but as a salesperson you have to master this task. Here’s how.