The start of any new calendar year gets managers thinking about what they’d like to focus on or change. For many managers, the start of September serves as another key time.
Doug Fletcher is the co-author of a new book titled, How Clients Buy: A Practical Guide to Business Development. Doug will be sharing with us today insights into winning client business based upon his 25 years of practical experience, and the research he has conducted over the past 4 years. In this episode, we discuss:
Today's buyers are savvy and well-informed. To succeed, it's time to employ the latest sales methodology. In a recent Manage Smarter podcast, James Rores, CEO of Floriss Group, author of the Collecting WINS Sales Methodology, and Founder of the Growth Multiplier Movement outlined how you can apply the servant leader approach to sales and sales management process.
Team Development Cycle — Good managers improve numbers. High-performing managers improve people. The cycle in this infographic, if repeated, will develop your team into a high-performing team.
Great sales managers (and their teams) learn from losses. From a coaching and leadership standpoint, the reasons why your rep lost and the customer’s recommendations for improvement need to be incorporated into your sales best practices immediately and shared with all members of your team.