Can you guess what they are? Make money, customer service, close sales, follow up.
Author: Jeffrey Gitomer
The customer says, “I object!” Or does he? Is it the real objection, a stall, or a lie?
What does it take to become a sales success? Why do some people make it to the top?
When a prospect asks a question, and you don’t know the answer, there is a universal look of terror that comes over salesperson’s face, right?
I flew to Hawaii last spring. First time. Seven hours in the plane makes a person a weary traveler.
A guy walks into a hardware store and says to the clerk, “I need a drill.” Clerk says, “Well, not really. You want to make a hole.”
Can you deliver? Previously, you wrote your personal commercial. Now it’s time to deliver it.
Picture this: You’re about to call a prospect to follow up for the third time. At the other end of the line, your prospect is doing nothing.
How do you sell? No two salespeople sell the same way.
I met a guy on a plane who was an area director for a major shoe store chain. "Suppose I went into your store and the shoe I wanted was out of stock in my size — what would happen," I queried.
Often, what makes people buy are the little things. Little memorable things.
The prospect won’t buy if he/she lacks confidence in you or your product. How do you establish buyer confidence?