What is an online sales manager? Since the start of the COVID-​19 pandemic, organizational leaders have been redefining the role of the sales manager. 

Email prospecting works. While some reps worry that prospects don’t want to hear from new vendors via email, research shows that this isn’t always the case. 

ean Kantambu Latting, DrPH, LMSW-​IPR is President of Leading Consciously, LLC, and Professor Emerita at the Graduate College of Social Work (GCSW), University of Houston. In this episode, we discuss: the definition of the racial divide at work; how to open difficult conversations in the workplace; and best practices for initiating a diversity, equity and inclusion program in the workplace.

Before you (or your friend, co-​worker, family member, kid, etc.) go(es) on a first date, you probably do extensive research beforehand, right? Your prospective customers are doing the same thing to you before they meet with or agree to talk with you.

If a post-​pandemic return to the office is in your plans, don’t count on all your team members being happy about the decision. The introverts on your sales team may have been more productive and enjoyed their work environment during the pandemic.

Virtual connections may have become the norm out of necessity during the pandemic. But even now that the vaccine is becoming widely available, things aren’t going to switch back to normal just yet.

The pandemic caused employees who had been thinking of a career change to postpone their plans. You may need to refresh your hiring process because 26% of employees plan to change jobs by the end of the year. 

Sales productivity can always be improved upon; when was the last time you examined your processes? It’s a good idea to take time to do a productivity check-​up and adjust any areas that could use improvement. 

Today's younger sales reps expect more feedback and coaching from their sales managers. And their sales managers are hustling to meet the demands of upper management, worrying about meeting quota and putting out the latest fire. Sound familiar? This is where Sales Microcoaching™ can help. C. Lee Smith, President/​CEO shares the benefits of this concept and best practices in this insightful webinar.

Are you starting out in your first sales manager gig? Even if your organization has provided training, you might want to commit to doing your best work by asking those you admire how to be a sales manager.