How to Build Trust with Your Customers in Sales
What’s the most common trait among salespeople who lose clients almost as soon as they gain them? After the sale, they pop the champagne, breathe a sigh of relief, and believe their work with that client is done.
Managers: Are You Struggling to Control Your Temper?
As the pandemic drags on, the power of positive thinking is not working for managers. In fact, as a manager, you may be struggling to control your temper more than usual these days. How can you tell when it’s time to take serious action to improve the situation? Madeleine at Blanchard LeaderChat has a few tips on this touchy topic. The Truth About Denial and Toleration Managers often tell themselves that a specific problem doesn’t bother them very much. They’ll decide that an employee who always misses a deadline is doing their best. And they’ll rationalize that they can make up the difference by doing the work themselves because managers are supposed to help out. Over time, if you engage in enough of that kind of thinking, you’ll start feeling stretched as you spend your time covering for your employees. Sooner or later, you’ll resent that, especially if you’re also feeling stressed about a family member’s health or another personal …
Why Learn from an Industry Expert? Your Sales Career Won't Plateau
Less than 30% of sales reps say that they are provided with sales coaching that is personalized to their unique needs. For the sake of your career, it’s time to take steps to learn from an industry expert.
Is It Time to Hire an HSP Sales Rep?
In many sales jobs, being detail-oriented is synonymous with success. Does that mean you should hire a highly-sensitive person (HSP) as a sales rep the next time you need to fill a position?
Five Ways to Identify Pain Points
Salespeople must identify pain points to successfully build credibility and ultimately close. But, not every rep bothers with this essential step, creating a missed opportunity to present themselves as credible.
6 Must-Have Skills to Effectively Lead Your Sales Team
As we move into 2021 and you look at the numbers you agreed to deliver for the year, ask yourself how you can get the most from your sales team.
The Soft Sell Is What Today's Buyers Want
A soft-sell approach may be just what you need to start the new year off with success. While the traditional hard sell approach has been touted as the aggressive way to get what you want, a soft sell may be more in line with today’s buyers.
Manage Smarter 156 — Audie Penn: Lean Principles
Audie Penn is the Managing Partner with Faro Partners. He is a board advisor, executive consultant, and certified lean practitioner at the bronze, silver, and gold level. In this episode, we discuss: the definition of Lean Principles; how leaders should prepare their teams for changes to come; and at what point coaching crosses over into handholding management, slowing the lean process.
Why Taking Notes During Sales Meetings is Crucial
During the discovery phase of the sales process, you’ll be asking your prospect a lot of questions. Not all of us have a memory like a steel trap, so taking notes is crucial.
How Better Customer Service Generates Higher Sales
With January 1st behind us, most reps are relieved to start a new year. Are you doing everything you can to help them sell more?