ean Kantambu Latting, DrPH, LMSW-IPR is President of Leading Consciously, LLC, and Professor Emerita at the Graduate College of Social Work (GCSW), University of Houston. In this episode, we discuss: the definition of the racial divide at work; how to open difficult conversations in the workplace; and best practices for initiating a diversity, equity and inclusion program in the workplace.
Before you (or your friend, co-worker, family member, kid, etc.) go(es) on a first date, you probably do extensive research beforehand, right? Your prospective customers are doing the same thing to you before they meet with or agree to talk with you.
If a post-pandemic return to the office is in your plans, don’t count on all your team members being happy about the decision. The introverts on your sales team may have been more productive and enjoyed their work environment during the pandemic.
Today's younger sales reps expect more feedback and coaching from their sales managers. And their sales managers are hustling to meet the demands of upper management, worrying about meeting quota and putting out the latest fire. Sound familiar? This is where Sales Microcoaching™ can help. C. Lee Smith, President/CEO shares the benefits of this concept and best practices in this insightful webinar.