Each year, SalesFuel conducts our proprietary B2B BuyerSCAN study to get a clear understanding of what B2B buyers want from suppliers and to track how these expectations are changing.
We ask the pressing questions of CEOs and other C‑level decision-
The valuable insights our team gathered are now being used by sales teams to sharpen their methods and build their credibility for better results when selling to other businesses. They not only understand what their B2B clients need going forward, but also how to effectively meet those needs, making the sales process more beneficial and successful for everyone involved.
SELECT TOP-
35% of B2B buyers say meeting in person is their preferred way of interacting with a salesperson.
B2B BuyerSCAN | 2024 | SalesFuelIn-
Nearly 62% of B2B buyers say reliability is the top attribute they seek in a supplier's salesperson
B2B BuyerSCAN | 2024 | SalesFuelReliable Salespeople, B2B BuyerSCAN, business intelligence, sales intelligence, B2B research
34% of B2B buyers with fewer than 100 employees are more likely to purchase from a company that is a leader in their field — indicating that 66 are willing to consider other vendors.
B2B BuyerSCAN | 2024 | SalesFuelBrand Leadership, B2B BuyerSCAN, business intelligence, marketing intelligence, B2B research
25% of companies with 100+ employees plan to invest in data analytics services this year
B2B BuyerSCAN | 2024 | SalesFueldata analytics purchasers, b2b buyerscan, b2b intelligence, business intelligence, sales intelligence, salesfuel
32% of companies (50+ employees) make major purchases with just one decision-maker
B2B BuyerSCAN | 2024 | SalesFuelSingle decision-
34% of younger B2B buyers (Gen Zers and millennials) believe Al can help them solve problems
B2B BuyerSCAN | 2024 | SalesFuelGen Z, Millennials, B2B BuyerSCAN, B2B Intelligence, sales intellgence, business AI, SalesFuel
Nearly 1 in 5 of companies with 500+ employees believe Al can help them control payroll costs
B2B BuyerSCAN | 2024 | SalesFuelPayroll Expenses, AI, B2B BuyerSCAN, B2B intelligence, sales intelligence, SalesFuel
36% of B2B buyers at companies with fewer than 100 employees will share contact information to get free access to a product trial
B2B BuyerSCAN | 2024 | SalesFuelproduct trial, TOFU, B2B BuyerSCAN, B2B intelligence, marketing intelligence, SalesFuel.jpg
43% of B2B buyers in the business services industry are willing to pay a premium for a superior customer experience
B2B BuyerSCAN | 2024 | SalesFuelcustomer experience, CX, purchase experience, B2B BuyerSCAN, B2B intelligence, SalesFuel
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METHODOLOGY
We conducted our 5th B2B BuyerSCAN study in June 2024. The sample consisted of self-