What is an online sales manager? Since the start of the COVID-​19 pandemic, organizational leaders have been redefining the role of the sales manager. 

ean Kantambu Latting, DrPH, LMSW-​IPR is President of Leading Consciously, LLC, and Professor Emerita at the Graduate College of Social Work (GCSW), University of Houston. In this episode, we discuss: the definition of the racial divide at work; how to open difficult conversations in the workplace; and best practices for initiating a diversity, equity and inclusion program in the workplace.

If a post-​pandemic return to the office is in your plans, don’t count on all your team members being happy about the decision. The introverts on your sales team may have been more productive and enjoyed their work environment during the pandemic.

The pandemic caused employees who had been thinking of a career change to postpone their plans. You may need to refresh your hiring process because 26% of employees plan to change jobs by the end of the year. 

Today's younger sales reps expect more feedback and coaching from their sales managers. And their sales managers are hustling to meet the demands of upper management, worrying about meeting quota and putting out the latest fire. Sound familiar? This is where Sales Microcoaching™ can help. C. Lee Smith, President/​CEO shares the benefits of this concept and best practices in this insightful webinar.

Are you starting out in your first sales manager gig? Even if your organization has provided training, you might want to commit to doing your best work by asking those you admire how to be a sales manager. 

Clint Pulver is an Emmy Award-​winning, motivational keynote speaker, author, drummer, and workforce expert. In this episode, we discuss: the number one driver of employee turnover (spoiler: it has everything to do with you!); Undercover Millennial―What that is and how Clint shares insights gleaned from more than ten thousand undercover interviews with employees across the country; what you can do to stop an exodus; the best methods currently for identifying talent; new tips on employee retention; and his career as a professional rock drummer.

Have your reps struggled to close deals since the pandemic started? To make their numbers, reps need coaching on virtual selling.

With hiring on the rise again, SMBs may find themselves competing hard to recruit employees to work at their organizations. They can find the best sales candidates when they use the right hiring tools.

In your sales organization, you may have some groups that outperform others. These performance differences often come down to the manager and a good sales manager knows that they must focus on five key elements.

Michele Ashby is CEO & Founder of ACE LLC, Ashby Consulting Enterprises LLC. Her focus is on educating, supporting and teaching women how to attain corporate board positions. In this episode, we discuss: why there aren’t more women on corporate boards; what training and certifications she recommends for leaders who want to qualify to be on a board and what boards are looking for; her advice to female leaders on the environment in the board room; and her advice on bitcoin as she is an expert in mining and commodities.

After spending over a year dealing with remote work situations, many office-​based employers are figuring out the best ways for returning to a hybrid work setting. We can’t all be Facebook and Google and lure employees with the promise of free gourmet food and onsite massages.

In our research on credibility, only 20% of U.S. adults believe car salespeople are trustworthy in what they do and say. One way to improve this situation is to know what to look for when hiring an automotive sales manager.

If your organization has decided to allow sales reps to work in remote locations indefinitely as a result of the pandemic, your sales managers need additional training. In many cases, the art of managing a sales team well comes down to commitment by leadership to properly develop its sales managers.

Ed Eichhorn is founder of Medilink Consulting and author of "Healing American Healthcare, A Plan To Provide Quality Care For All While Saving $1 Trillion A Year." In this episode, we discuss:The future of selling medical, pharmaceuticals and health care solutions; how businesses can reduce healthcare benefits costs; tips on how to pick an insurance broker and what questions to ask; how to manage large territories in complex organizations; and navigating employee discussions about health benefits.