Manage Smarter is the podcast for today's managers and emerging leaders. Each episode is a frank, fast-paced and sometimes humorous discussion of the challenges facing managers from the front lines to the C‑Suite. We address the metrics, strategies and solutions needed to improve team performance, company culture and overall productivity. And we do it through entertaining interviews with innovative managers, startup leaders and executive coaches to help you become a better boss.
Manage Smarter 115: Coronavirus — Walk Around Managing When You Can't Walk Around
In this episode, we address management arising from the coronavirus pandemic with the iconic Tom Peters. Tom is the author of The Excellence Dividend and co-author of In Search of Excellence — the book that changed the way the world does business. In this episode, we discuss: Tom's strong opinions on CEOs currently laying off thousands of employees during this crisis; What is business responsibility in this Coronavirus epidemic?; How to “Manage By Walking Around" when everyone is working from home; and Why leaders need to ramp up intimacy, kindness and thoughtfulness during this time.
Manage Smarter 114: Managing Coronavirus Anxiety Among Your Team
In this episode, we address mental heath issues arising from the coronavirus pandemic with Kristie Knights — a licensed professional counselor and has been in private practice for 20 years. She is an expert in trauma and suicidology. She is also the Founder of iRise Leadership. In this episode, we discuss: How managers can implement a culture of more empathy and allowance of negative feelings in the workplace during this time; The difference between anxiety attack and full-blown depression; Tips and habits to improve your self-care during adversity and crisis; Tips on how to provide you and your family structure as you work from home; and ideas on how to visit virtually with family and friends to stay connected and not isolate yourself.
Manage Smarter 113: The Beauty of Conflict — Harnessing Your Team’s Competitive Advantage
CrisMarie Campbell, an Olympic rower, and Susan Clarke, a former marriage therapist and Equus coach, are the authors of The Beauty of Conflict: Harnessing Your Team’s Competitive Advantage and The Beauty of Conflict for Couples. In this episode, we discuss: Loud vs. Silent – Who is more upset amid conflict?; How to recognize you’re conflict averse and learn the value of embracing conflict; How tackling conflict can boost your team and create more powerful alliances; and“Heard and Considered” Technique of Management
Manage Smarter 112: Growing Through Amazon and Emerging Digital Pathways
Timothy Seward is the author of Ultimate Guide to Amazon Advertising and founder of ROI Revolution, a digital marketing agency. Timothy recognized the struggles business owners face in the digital world and decided to instill his expertise into the first (and currently, the only) published book on the art of Amazon advertising. In this episode, we discuss: ow Amazon is the new search engine; How to use Amazon for your company’s growth and acquisition opportunities; Why managers who ignore the digital revolution are at peril; and The growth of B2B sales via Amazon.
Manage Smarter 111: Is Hire Slow, Fire Fast Terrible Advice?
Micah Rowland is COO of Fountain and an expert in people, teams and processes in the service industries. In this episode, we discuss: Why he feels "Hire Slow, Fire Fast" is Terrible Advice; The top reasons why companies have trouble hiring and firing; The areas managers are deficient in that cause hiring/firing issues within an organization; and Hiring/Firing techniques for startups.
Manage Smarter 110: 2020 Tax Tips for Entrepreneurs and Side Hustles
Rachel Michaelov is Founder & CEO of Empire Tax Professionals and is a licensed Enrolled Agent, who is licensed by the IRS. In this episode, we discuss: Her heartbreaking family story involving her father, taxes and deportation pushed her to create her business; Important tax tips for businesses given the law changes for 2020; More efficient ways to keep your business books straight for an audit; How she balances being a mother to 4 boys and entrepreneurship.
MUST HEAR EPISODES
Manage Smarter 05 — Brian Tracy: The Most Important Qualities Managers Must Have for Success
Brian Tracy has consulted for more than 1,000 companies and is the top selling author of more than 80 books on business and personal success. As a popular keynote speaker and seminar leader, he has addressed more than five million people in 5,000 talks and seminars throughout the U.S., Canada and 82 other countries worldwide. In episode 05, we discuss: the most important quality that a manager should have, the three most common mistakes leaders make, how to set better goals and the importance of the work culture.
Manage Smarter 13 — Jeffrey Gitomer: Attitude is Everything!
Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude — which has just been published a new edition with many new tips to help you find, build and keep a winning attitude. In episode 13, we discuss: why attitude is critical to management and leadership; countering negative attitudes and how to change your attitude by changing what you think about.
Manage Smarter 15 — Jeffrey Hayzlett: Secrets of the C‑Suite
Jeffrey Hayzlett is a primetime television host of C‑Suite with Jeffrey Hayzlett and Executive Perspectives on C‑Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C‑Suite Radio. Hayzlett is the author of three best-selling business books: Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet and The Mirror Test. In episode 15, we discuss how the C‑Suite thinks, how to talk to them and how to become one of them.
Manage Smarter 16 — Jennifer Gluckow: Tips for Young and First-time Managers
Jennifer Gluckow is an author and founder of Sales in a New York Minute as well as host of a YouTube Channel of the same name. In episode 16, Jennifer discusses how age plays a role in the workplace and uses her professional experience to share her advice for young managers and first-time managers.
Manage Smarter 19 — Tom Peters: The Excellence Dividend
Tom Peters is a best-selling author and world renowned expert on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. In episode 19, we discuss: Tom's new book — The Excellence Dividend, how to avoid being replaced by technology, the characteristics of a successful team and the critical need for soft skills mastery by managers at all levels.
Manage Smarter 28 — Christine Porath: Mastering Civility in Your Workplace
Dr. Christine Porath is an Associate Professor and Researcher at the McDonough School of Business at Georgetown University and an expert in workplace incivility, its costs and remedies. She is author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. In episode 28, we discuss her research on the decline of civility, how it affects productivity and what managers can do about it.
Manage Smarter 32: Ditching Drama and Entitlement
Cy Wakeman is a drama researcher, global thought-leader, and New York Times best-selling author who is recognized for cultivating a counter-intuitive, reality-based approach to leadership. In episode 32, we discuss: Cy's definition of drama, and the effects on the workplace, acceptable ways to react to drama that has been created and how to hire low drama employees.
Manage Smarter 50: The Money Map Every Manager Should Show Employees
Michael Houlihan is the co-founder of Barefoot Wine, now, the world’s largest wine brand. He, along with Bonnie Harvey, are consultants, international keynote speakers and New York Times Bestselling authors. In episode 50, we discuss: the definition of The Money Map and why every manager should show this to their employees; how to get employees to understand where their salaries come from; how to identify and hire a “hustle” mentality; and the unique concept of a Two-Division Company (Sales and Sales Support).
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ABOUT THE HOSTS
Audrey Strong is a veteran public relations and communications expert. She is currently Director of Communications for SalesFuel. She previously ran her own PR firm for 10 years and was PR Director for The Ritz-Carlton in Denver. Prior to that, Audrey had a successful career as an award-winning anchor/reporter/producer in TV news, including Chicago and Denver.
C. Lee Smith has been leading and developing people for most of his adult life in sales departments, nonprofits and as President/CEO of SalesFuel. Lee is a nationally recognized consultant and speaker. He is the author of the new book Hire Smarter, Sell More!