Manage Smarter is the weekly show for sales managers and emerging leaders. Each episode is a frank, fast-paced and sometimes humorous discussion of the challenges facing managers from the front lines to the C‑Suite. We address the metrics, strategies and solutions needed to improve team performance, sales, marketing, customer experience, company culture and overall productivity. And we do it through entertaining interviews with innovative managers, startup leaders and executive coaches to help you become a better boss. Watch the latest episode above.
Amy Franko is the author of The Modern Seller and Founder & CEO of Amy Franko Associates. In this episode, we discuss: the new sales economy; how to become more agile in your approach to sales and new strategies; the top two sales trends happening now; tips on getting out of a sales rut and social selling via social networks.
With over 30 years of leadership in the Marines, Tom Connally is an experienced leader, strategist, and change agent. He is also the author of Becoming a Leader: A Road Map for My Daughter and the Aspiring Leader. In this episode, we discuss: how military principles can help you be a better leader; the Firm, Fair and Friendly concept; how to gain clarity in your mission and how to get people to follow you with focus; and how family transitions can make you a better leader.
Dr. John DeMartini is Founder of DeMartini Institute and a human behavior expert, author and speaker. In this episode, we discuss: identifying what you value most; the Six Steps to Building Wealth and strategies to recovering financially from COVID-19.
Over the past three decades, Don Long has founded or co-founded six different companies to total over $100 million dollars in lifetime revenue. The last company he built went into the top 1,000 companies in the United States in that particular industry. He is the author of two books The Blueprint of God and the international bestselling book Sell or Don’t Eat. In this episode, we discuss: how to find Impact Areas that need addressing; COVID-19 Communication frequency and style changes internal and external; incremental improvements over 12 months vs. once-a-year fixes; and how to create “Aliveness” in all your employees.
Jonathan Raymond is the author of Good Authority and the CEO at Refound. In this episode, we discuss: the definition of Good Authority & leaders impact on team performance; why becoming “Deeply Human” is the essential quality of a good leader; the 5 steps to addressing poor performance in the moment it's occurring; and how Good Authority relates to generations in the workforce and greater emphasis on company culture.
Krister Ungerböck is a retired tech CEO, author and founder of the global Talk SHIFT movement. He helps people build better bosses — and become one — by shifting their words. In this episode, we discuss: the definition of Talk SHIFTs; how to increase employee engagement, leadership communication, and growth; becoming a better boss using specific statements; leading people to their solutions, not your solutions
MUST HEAR EPISODES
Brian Tracy has consulted for more than 1,000 companies and is the top selling author of more than 80 books on business and personal success. As a popular keynote speaker and seminar leader, he has addressed more than five million people in 5,000 talks and seminars throughout the U.S., Canada and 82 other countries worldwide. In episode 05, we discuss: the most important quality that a manager should have, the three most common mistakes leaders make, how to set better goals and the importance of the work culture.
Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude — which has just been published a new edition with many new tips to help you find, build and keep a winning attitude. In episode 13, we discuss: why attitude is critical to management and leadership; countering negative attitudes and how to change your attitude by changing what you think about.
Jeffrey Hayzlett is a primetime television host of C‑Suite with Jeffrey Hayzlett and Executive Perspectives on C‑Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C‑Suite Radio. Hayzlett is the author of three best-selling business books: Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet and The Mirror Test. In episode 15, we discuss how the C‑Suite thinks, how to talk to them and how to become one of them.
Jennifer Gluckow is an author and founder of Sales in a New York Minute as well as host of a YouTube Channel of the same name. In episode 16, Jennifer discusses how age plays a role in the workplace and uses her professional experience to share her advice for young managers and first-time managers.
Tom Peters is a best-selling author and world renowned expert on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. In episode 19, we discuss: Tom's new book — The Excellence Dividend, how to avoid being replaced by technology, the characteristics of a successful team and the critical need for soft skills mastery by managers at all levels.
Dr. Christine Porath is an Associate Professor and Researcher at the McDonough School of Business at Georgetown University and an expert in workplace incivility, its costs and remedies. She is author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. In episode 28, we discuss her research on the decline of civility, how it affects productivity and what managers can do about it.
Cy Wakeman is a drama researcher, global thought-leader, and New York Times best-selling author who is recognized for cultivating a counter-intuitive, reality-based approach to leadership. In episode 32, we discuss: Cy's definition of drama, and the effects on the workplace, acceptable ways to react to drama that has been created and how to hire low drama employees.
Michael Houlihan is the co-founder of Barefoot Wine, now, the world’s largest wine brand. He, along with Bonnie Harvey, are consultants, international keynote speakers and New York Times Bestselling authors. In episode 50, we discuss: the definition of The Money Map and why every manager should show this to their employees; how to get employees to understand where their salaries come from; how to identify and hire a “hustle” mentality; and the unique concept of a Two-Division Company (Sales and Sales Support).
ABOUT THE HOSTS
Audrey Strong is a veteran public relations and communications expert. She is currently Director of Communications for SalesFuel. She previously ran her own PR firm for 10 years and was PR Director for The Ritz-Carlton in Denver. Prior to that, Audrey had a successful career as an award-winning anchor/reporter/producer in TV news, including Chicago and Denver.
C. Lee Smith has been leading and developing people for most of his adult life in sales departments, nonprofits and as President/CEO of SalesFuel. Lee is a nationally recognized consultant and speaker. He is also the international bestselling author of two books: SalesCred and Hire Smarter, Sell More!