In this episode, Elaina Zuker, author of 'Seven Secrets of Influence,' shares her expertise on mastering the art of influence, particularly in complex organizational settings. Discover how to effectively influence your boss by understanding their decision-​making style and adapting your communication approach. Elaina explains the importance of attentiveness and flexibility, offering practical tips for entrepreneurs and business professionals. Learn about the influence styles and how to apply them to become more persuasive in your professional interactions.

David Carroll, author of 'The Only All-​in-​One Way to Fix Your Supply Chain,' discusses the challenges and solutions in supply chain management. He highlights the importance of leadership, ERP systems, and clean master data for successful digital transformations. Learn how to overcome common supply chain issues and prepare for future trends in AI and governance. A must-​listen for managers and business leaders.

Tony Ulwick, author of 'What Customers Want' and CEO of Strategyn, shares insights on the Outcome-​Driven Innovation process, a method with an 86% success rate in product development. He discusses the importance of understanding customer needs and the jobs-​to-​be-​done theory to avoid the common 90% failure rate of new products. Learn how AI intersects with innovation and how management can drive predictable success.

Sharissa Deppen, CEO of Leadership Mastery Alliance, explores the strengths and challenges of introverted leaders. As a TEDx speaker and professor at Southeastern University, Sharissa shares insights on empowering introverted servant leaders to achieve their highest aspirations. Learn how introverts can thrive in leadership roles by aligning work with values and purpose, and discover practical tips for building executive presence and visibility.

Faisal Hoque, author of 'Transcend: Unlocking Humanity in the Age of AI,' discusses AI's impact on management and the workforce. He discusses ethical, legal, and social implications, emphasizing the need for laws to protect digital assets and privacy. Faisal introduces frameworks to navigate AI's potential while preserving humanity, making this episode essential for understanding AI's future role.

Justin Jones-​Fosu, author of "I Respectfully Disagree: How to Have Difficult Conversations in a Divided World," shares strategies for managing disagreements at work. He emphasizes challenging perspectives, cultivating curiosity, and maintaining respect. Discover practical tips like the 'Power of 3' for deep listening and the 'Out the Door' policy for meaningful connections. Enhance your workplace dynamics and foster innovation with these insights.

Brian Tracy has consulted for more than 1,000 companies and is the top selling author of more than 80 books on business and personal success. As a popular keynote speaker and seminar leader, he has addressed more than five million people in 5,000 talks and seminars throughout the U.S., Canada and 82 other countries worldwide. In episode 05, we discuss: the most important quality that a manager should have, the three most common mistakes leaders make, how to set better goals and the importance of the work culture.

Tom Peters is a best-​selling author and world renowned expert on business management practices. Peters is co-​author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. In episode 19, we discuss: Tom's new book — The Excellence Dividend, how to avoid being replaced by technology, the characteristics of a successful team and the critical need for soft skills mastery by managers at all levels.

Cy Wakeman is a drama researcher, global thought-​leader, and New York Times best-​selling author who is recognized for cultivating a counter-​intuitive, reality-​based approach to leadership. In episode 32, we discuss: Cy's definition of drama, and the effects on the workplace, acceptable ways to react to drama that has been created and how to hire low drama employees.

Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude — which has just been published a new edition with many new tips to help you find, build and keep a winning attitude. In episode 13, we discuss: why attitude is critical to management and leadership; countering negative attitudes and how to change your attitude by changing what you think about.

Neil Sahota is an IBM Master Inventor, United Nations (UN) artificial intelligence (AI) Advisor, author of the book Own the A.I. Revolution, and Professor at UC Irvine. In this episode, we discuss: what artificial intelligence actually is, and what it isn't; ways you can use AI and your resources for social good; why promoting incompetent people is a common leadership mistake; how to tell when a product is legitimately AI or just an inflated marketing claim; and organizations that facilitate you getting involved in using AI for social good.

Dr. Christine Porath is an Associate Professor and Researcher at the McDonough School of Business at Georgetown University and an expert in workplace incivility, its costs and remedies. She is author of Mastering Civility: A Manifesto for the Workplace and co-​author of The Cost of Bad Behavior. In episode 28, we discuss her research on the decline of civility, how it affects productivity and what managers can do about it.

Jeffrey Hayzlett is a primetime television host of C‑Suite with Jeffrey Hayzlett and Executive Perspectives on C‑Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C‑Suite Radio. Hayzlett is the author of three best-​selling business books: Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet and The Mirror Test. In episode 15, we discuss how the C‑Suite thinks, how to talk to them and how to become one of them.

Jennifer Gluckow is an author and founder of Sales in a New York Minute as well as host of a YouTube Channel of the same name. In episode 16, Jennifer discusses how age plays a role in the workplace and uses her professional experience to share her advice for young managers and first-​time managers.

Kevin Maney is a bestselling author, award-​winning columnist, and partner at Category Design Advisors (CDA). His critically-​acclaimed book, Play Bigger: How Pirates, Dreamers and Innovators Create and Dominate Markets, introduced business to the idea of category design and has sold more than 150,000 copies worldwide. In this episode, we discuss: the role of artificial intelligence/​AI and how it can help define your category; why AI is the new electricity of creating new categories of products and services; concerns about AI and opportunities for growth; class category design and how it defines what the new problem is that you are trying to solve; and the hottest new business categories for growth.