Manage Smarter is the podcast for today's managers and emerging leaders. Each episode is a frank, fast-paced and sometimes humorous discussion of the challenges facing managers from the front lines to the C‑Suite. We address the metrics, strategies and solutions needed to improve team performance, company culture and overall productivity. And we do it through entertaining interviews with innovative managers, startup leaders and executive coaches to help you become a better boss.
Manage Smarter 96: Managing Multiple Levels and Locations
Patrick Norris is Senior Vice President of Jim Doyle & Associates. Previously, as the Managing Partner of the Norris Auto Group, Pat ran a collection of 5 retail, multi-brand automobile dealerships and 2 motor sports stores. In this episode, we discuss: Managing corporate HQ and multi-location satellite organizations; Effective delegation tips; How to manage several brands within your organization; Latest on the automobile industry in the U.S.; and Millennials as customers and employees.
Manage Smarter 95: Repackaging Yourself to Look Like a Leader
Sylvia di Giusto is a "People Packaging" executive image consultant and trainer and the author of The Image of Leadership. In this episode, we discuss: Top tips to make a powerful first impression; Defining what you want to be known for to communicate that; How to find out how others perceive you vs. what you imagine that to be; Digital first impressions/Digital Footprints and how to influence what’s in it.
Manage Smarter 94: Manage Your Wellness to Elevate Performance
Navy Special Operations veteran Bob Pizzini is a Master EOD Technician, Master Naval Parachutist, Master Training Specialist, Mixed Gas Deep Sea Diving Officer, United States Parachute Association Accelerated Free Fall Instructor (AFFI), and Six Sigma Green Belt. In this episode, we discuss: Six Critical traits about fitness of the leader; Breathing exercises to improve productivity; and how to recognize when you're in the best condition to make important decisions.
Manage Smarter 93: Toxic Workplace Survival Tips
Dr. Paul White is a psychologist, author, speaker and consultant and author of Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment. In this episode, we discuss: Signs you’re in a toxic workplace; Tips on what you can do to try to rectify or mitigate a toxic workplace; How to survive working for or with a toxic leader; and Tips on how to identify a toxic workplace when interviewing for a new job.
Manage Smarter 92: Hours vs. Productivity = Work/Life Balance
Steve Napolitan is a two time #1 best selling author, award winning marketer and productivity guru. He has made millions for his clients and worked with companies such as Apple, Intel, Charles Schwab and Nestle. In this episode, we discuss: His story of how building his own business nearly destroyed his health and marriage; His formula for hours vs. productivity; How allowing team breaks can actually INCREASE productivity; and Work/Life balance tips for those managing global teams.
Manage Smarter 91: Building Better Work Relationships
Dr. Randy Ross is founder and CEO (Chief Enthusiasm Officer) of Remarkable! A master of cultural transformation, Dr. Ross has a unique understanding of employee engagement and offers practical solutions for increasing both team morale and performance. In this episode, we discuss: 4 Key Principles to Cultivating Better Relationships; building healthy environments to get more productivity out of your team; harnessing humility as a leader; and professional relationship health as an indicator of your personal relationships.
Manage Smarter 05 — Brian Tracy: The Most Important Qualities Managers Must Have for Success
Brian Tracy has consulted for more than 1,000 companies and is the top selling author of more than 80 books on business and personal success. As a popular keynote speaker and seminar leader, he has addressed more than five million people in 5,000 talks and seminars throughout the U.S., Canada and 82 other countries worldwide. In episode 05, we discuss: the most important quality that a manager should have, the three most common mistakes leaders make, how to set better goals and the importance of the work culture.
Manage Smarter 13 — Jeffrey Gitomer: Attitude is Everything!
Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude — which has just been published a new edition with many new tips to help you find, build and keep a winning attitude. In episode 13, we discuss: why attitude is critical to management and leadership; countering negative attitudes and how to change your attitude by changing what you think about.
Manage Smarter 15 — Jeffrey Hayzlett: Secrets of the C‑Suite
Jeffrey Hayzlett is a primetime television host of C‑Suite with Jeffrey Hayzlett and Executive Perspectives on C‑Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C‑Suite Radio. Hayzlett is the author of three best-selling business books: Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet and The Mirror Test. In episode 15, we discuss how the C‑Suite thinks, how to talk to them and how to become one of them.
Manage Smarter 16 — Jennifer Gluckow: Tips for Young and First-time Managers
Jennifer Gluckow is an author and founder of Sales in a New York Minute as well as host of a YouTube Channel of the same name. In episode 16, Jennifer discusses how age plays a role in the workplace and uses her professional experience to share her advice for young managers and first-time managers.
Manage Smarter 19 — Tom Peters: The Excellence Dividend
Tom Peters is a best-selling author and world renowned expert on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. In episode 19, we discuss: Tom's new book — The Excellence Dividend, how to avoid being replaced by technology, the characteristics of a successful team and the critical need for soft skills mastery by managers at all levels.
Manage Smarter 28 — Christine Porath: Mastering Civility in Your Workplace
Dr. Christine Porath is an Associate Professor and Researcher at the McDonough School of Business at Georgetown University and an expert in workplace incivility, its costs and remedies. She is author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. In episode 28, we discuss her research on the decline of civility, how it affects productivity and what managers can do about it.
Manage Smarter 32: Ditching Drama and Entitlement
Cy Wakeman is a drama researcher, global thought-leader, and New York Times best-selling author who is recognized for cultivating a counter-intuitive, reality-based approach to leadership. In episode 32, we discuss: Cy's definition of drama, and the effects on the workplace, acceptable ways to react to drama that has been created and how to hire low drama employees.
Manage Smarter 50: The Money Map Every Manager Should Show Employees
Michael Houlihan is the co-founder of Barefoot Wine, now, the world’s largest wine brand. He, along with Bonnie Harvey, are consultants, international keynote speakers and New York Times Bestselling authors. In episode 50, we discuss: the definition of The Money Map and why every manager should show this to their employees; how to get employees to understand where their salaries come from; how to identify and hire a “hustle” mentality; and the unique concept of a Two-Division Company (Sales and Sales Support).
Audrey Strong is a veteran public relations and communications expert. She is currently Director of Communications for SalesFuel. She previously ran her own PR firm for 10 years and was PR Director for The Ritz-Carlton in Denver. Prior to that, Audrey had a successful career as an award-winning anchor/reporter/producer in TV news, including Chicago and Denver.
C. Lee Smith has been leading and developing people for most of his adult life in sales departments, nonprofits and as President/CEO of SalesFuel. Lee is a nationally recognized consultant and speaker. He is the creator of the TeamKeeper platform for building and leading high-performing teams.