Manage Smarter is the podcast for today's managers and emerging leaders. Each episode is a frank, fast-paced and sometimes humorous discussion of the challenges facing managers from the front lines to the C‑Suite. We address the metrics, strategies and solutions needed to improve team performance, company culture and overall productivity. And we do it through entertaining interviews with innovative managers, startup leaders and executive coaches to help you become a better boss.
Manage Smarter 149 — Michelle Reines: Being a Badass Leader!
Michelle Reines is a speaker, author, coach, entrepreneur, founder of MDR Coaching & Consulting, Inc., and creator of the unconventional Badass Leader brand. In this episode, we discuss: the evolution of businesses in COVID-19; top pain points of remote work; the challenges of change management; no drama llama to navigate teams through pandemic–focus on working on your business as opposed to IN your business.
Manage Smarter 148 — Chris White: The Six Habits of Highly Effective Sales Engineers
Chris White is Managing Director of DemoDoctor and author of "The Six Habits of Highly Effective Sales Engineers." In this episode, we discuss: what is Sales Engineering?; why sales engineers are starting to be involved in sales discovery now; the 6 Habits of Highly Effective Sales Engineers; and specific examples of what delays and kills deals.
Manage Smarter 147 — Jessica Katz: Agile Values During COVID-19
Jessica Katz is a trainer, mentor and coach through Liberated Elephant. Jessica is an expert at culture design within organizations that allow individuals to bring authenticity to work, bolstering internal engagement and revenue. In this episode, we discuss: the top 3 qualities needed in company cultures; how to deal with the “Elephant In The Room” in your company; definition of Agile Values and how to implement them; and productivity without burning our your teams.
Manage Smarter 146 — Cameron Herold: Your Meetings Suck! Here's How to Make Them Better.
Cameron Herold is a world class executive coach, top rated speaker, and best selling author of Meetings Suck! He's also the founder of the COO Alliance, the world's leading network for seconds in command. In this episode, we discuss: why meetings are awful and what % of professionals lead bad meetings; tips to increase engagement in meetings in COVID-19; timing spacing tips of meetings; and accountability and engagement tests upon observing “checked out” behavior in meetings.
Manage Smarter 145 — Justin Weeder: Overcoming Objections from Customers and Upper Management
Justin Mark Weeder on the Manage Smarter podcast from SalesFuel In this episode, we discuss: how he went from unemployed, broke and homeless on the streets of Las Vegas to success; how a relatable approach is the foundation to overcoming objections; and his LISTEN Method of six steps for overcoming objections in sales
Manage Smarter 144 — Jason Reichl: Improving Your Revenue Operations
Jason Reichl co-founded Go Nimbly, the first revenue operations consultancy with the goal of allowing high-growth companies to increase the revenue of each of their customers by 26% through eliminating operational silos. In this episode, we discuss: the definition of SalesOps or revenue operations; why now is a great time to tackle revenue operations in today’s COVID-19 climate; how to get people to buy more or expand their spend in COVID-19; and creating customer experiences to promote repeat purchases.
MUST HEAR EPISODES
Manage Smarter 05 — Brian Tracy: The Most Important Qualities Managers Must Have for Success
Brian Tracy has consulted for more than 1,000 companies and is the top selling author of more than 80 books on business and personal success. As a popular keynote speaker and seminar leader, he has addressed more than five million people in 5,000 talks and seminars throughout the U.S., Canada and 82 other countries worldwide. In episode 05, we discuss: the most important quality that a manager should have, the three most common mistakes leaders make, how to set better goals and the importance of the work culture.
Manage Smarter 13 — Jeffrey Gitomer: Attitude is Everything!
Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude — which has just been published a new edition with many new tips to help you find, build and keep a winning attitude. In episode 13, we discuss: why attitude is critical to management and leadership; countering negative attitudes and how to change your attitude by changing what you think about.
Manage Smarter 15 — Jeffrey Hayzlett: Secrets of the C‑Suite
Jeffrey Hayzlett is a primetime television host of C‑Suite with Jeffrey Hayzlett and Executive Perspectives on C‑Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C‑Suite Radio. Hayzlett is the author of three best-selling business books: Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet and The Mirror Test. In episode 15, we discuss how the C‑Suite thinks, how to talk to them and how to become one of them.
Manage Smarter 16 — Jennifer Gluckow: Tips for Young and First-time Managers
Jennifer Gluckow is an author and founder of Sales in a New York Minute as well as host of a YouTube Channel of the same name. In episode 16, Jennifer discusses how age plays a role in the workplace and uses her professional experience to share her advice for young managers and first-time managers.
Manage Smarter 19 — Tom Peters: The Excellence Dividend
Tom Peters is a best-selling author and world renowned expert on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. In episode 19, we discuss: Tom's new book — The Excellence Dividend, how to avoid being replaced by technology, the characteristics of a successful team and the critical need for soft skills mastery by managers at all levels.
Manage Smarter 28 — Christine Porath: Mastering Civility in Your Workplace
Dr. Christine Porath is an Associate Professor and Researcher at the McDonough School of Business at Georgetown University and an expert in workplace incivility, its costs and remedies. She is author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. In episode 28, we discuss her research on the decline of civility, how it affects productivity and what managers can do about it.
Manage Smarter 32 — Cy Wakeman: Ditching Drama and Entitlement
Cy Wakeman is a drama researcher, global thought-leader, and New York Times best-selling author who is recognized for cultivating a counter-intuitive, reality-based approach to leadership. In episode 32, we discuss: Cy's definition of drama, and the effects on the workplace, acceptable ways to react to drama that has been created and how to hire low drama employees.
Manage Smarter 50 — Michael Houlihan: The Money Map Every Manager Should Show Employees
Michael Houlihan is the co-founder of Barefoot Wine, now, the world’s largest wine brand. He, along with Bonnie Harvey, are consultants, international keynote speakers and New York Times Bestselling authors. In episode 50, we discuss: the definition of The Money Map and why every manager should show this to their employees; how to get employees to understand where their salaries come from; how to identify and hire a “hustle” mentality; and the unique concept of a Two-Division Company (Sales and Sales Support).
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ABOUT THE HOSTS
Audrey Strong is a veteran public relations and communications expert. She is currently Director of Communications for SalesFuel. She previously ran her own PR firm for 10 years and was PR Director for The Ritz-Carlton in Denver. Prior to that, Audrey had a successful career as an award-winning anchor/reporter/producer in TV news, including Chicago and Denver.
C. Lee Smith has been leading and developing people for most of his adult life in sales departments, nonprofits and as President/CEO of SalesFuel. Lee is a nationally recognized consultant and speaker. He is also the international bestselling author of two books: SalesCred and Hire Smarter, Sell More!