Category: Emotional Intelligence for Managers

Kathlyn Hendricks on the Manage Smarter podcast from SalesFuel

Manage Smarter 138 — Kathlyn Hendricks: Fear During Crisis and How To Combat its Four Levels

Kathlyn Hendricks, Ph.D., BC-DMT*, is an evolutionary catalyst and freelance muchness mentor with 50 years pioneering experience in somatic approaches to relationship transformation. She is the co-author of 12 books, including the best-selling Conscious Loving and At the Speed of Life. In this episode, we discuss: The Four Levels of Fear and tips on how to come with them; new ways to discuss fear feelings with your team; what happens to your brain when you’re in the fear state of mind; and exercises to calm your mind and body.


Improving Team Synergy by Improving Yourself

As a sales manager, nothing’s more important than setting the right tone, and cultivating the right culture, for your sales team. In order to run a tight ship, everyone should be on the same page, and that means improving team synergy.


How to Become a More Empathetic Leader

When your team members come to you with a potentially life-changing personal problem, how do you react? These interactions can be an opportunity for you to become a more empathetic leader and to make a true connection.


Are You Emphasizing Team Brain Health?

Are your team members struggling with poor brain health? Only 16% of the U.S. population has good self-esteem, which is one indicator of brain health.


Top Tips to Support Your Socially Distanced Employees

While we’re hearing that the social distancing mandates may soon start to ease up, the truth is that employees may continue to work from home for a while longer. To support your socially distanced employees, it helps to know what they’re feeling and what they’re worried about.


Are You A Compassionate Leader?

It’s not hyperbole to say the world has changed significantly since my last manager’s memo to you in March. More than ever, you must focus on being a compassionate leader.


Guide Your Sales Reps Through the COVID-19 Marathon

We are going through a period of time that isn’t quite like anything we’ve experienced before. As Joanne Crossland writes for Insperity, we’re in the COVID-19 marathon, not the sprint.

Rishad Tobaccowala on the Manage Smarter podcast from SalesFuel

Manage Smarter 116 — Rishad Tobaccowala: Being Human > Data in Uncertain Times

Rishad Tobaccowala is the author of Restoring the Soul of Business: Staying Human in the Age of Data. He was named by BusinessWeek as one of the top business leaders for his pioneering innovation and TIME magazine dubbed him one of five "Marketing Innovators." In this episode, we discuss: Tips on humanizing remote working in this environment and touchpoints to help humanity trump data; How to incentivize staff to change and lean into disruption; How to upgrade your mental operating system and inject more human touches into the work environment; The dangers of data vs. human stories and skills within the business; and Dealing with "The Turd on the Table."

Tom Peters on the Manage Smarter podcast from SalesFuel

Manage Smarter 115 — Tom Peters: Walk Around Managing When You Can't Walk Around

In this episode, we address management arising from the coronavirus pandemic with the iconic Tom Peters. Tom is the author of The Excellence Dividend and co-author of In Search of Excellence — the book that changed the way the world does business. In this episode, we discuss: Tom's strong opinions on CEOs currently laying off thousands of employees during this crisis; What is business responsibility in this Coronavirus epidemic?; How to “Manage By Walking Around" when everyone is working from home; and
Why leaders need to ramp up intimacy, kindness and thoughtfulness during this time.


Managers: Here’s How to Dial Down Anxiety in Your Sales Reps

As we make our way through a whole new way of doing business, mostly virtually, you may need to dial down anxiety for some of your sales reps. Before COVID-19 changed our lives, your reps may have been accustomed to coming into the office every day.


How to Shut Down Fake Talk

Is fake talk a problem for you when communicating with your direct reports? Do you know what the term fake talk means?


Managers: Interrupting Employees is Passive Aggressive

In meeting with your team members, do you find it hard to be quiet and listen? Some sales managers have this problem.

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