Category: Emotional Intelligence for Managers


Are You Emphasizing Team Brain Health?

Are your team members struggling with poor brain health? Only 16% of the U.S. population has good self-esteem, which is one indicator of brain health.


Top Tips to Support Your Socially Distanced Employees

While we’re hearing that the social distancing mandates may soon start to ease up, the truth is that employees may continue to work from home for a while longer. To support your socially distanced employees, it helps to know what they’re feeling and what they’re worried about.


Are You A Compassionate Leader?

It’s not hyperbole to say the world has changed significantly since my last manager’s memo to you in March. More than ever, you must focus on being a compassionate leader.


Guide Your Sales Reps Through the COVID-19 Marathon

We are going through a period of time that isn’t quite like anything we’ve experienced before. As Joanne Crossland writes for Insperity, we’re in the COVID-19 marathon, not the sprint.

Rishad Tobaccowala on the Manage Smarter podcast from SalesFuel

Manage Smarter 116: Being Human > Data in Uncertain Times

Rishad Tobaccowala is the author of Restoring the Soul of Business: Staying Human in the Age of Data. He was named by BusinessWeek as one of the top business leaders for his pioneering innovation and TIME magazine dubbed him one of five "Marketing Innovators." In this episode, we discuss: Tips on humanizing remote working in this environment and touchpoints to help humanity trump data; How to incentivize staff to change and lean into disruption; How to upgrade your mental operating system and inject more human touches into the work environment; The dangers of data vs. human stories and skills within the business; and Dealing with "The Turd on the Table."

Tom Peters on the Manage Smarter podcast from SalesFuel

Manage Smarter 115: Coronavirus — Walk Around Managing When You Can't Walk Around

In this episode, we address management arising from the coronavirus pandemic with the iconic Tom Peters. Tom is the author of The Excellence Dividend and co-author of In Search of Excellence — the book that changed the way the world does business. In this episode, we discuss: Tom's strong opinions on CEOs currently laying off thousands of employees during this crisis; What is business responsibility in this Coronavirus epidemic?; How to “Manage By Walking Around" when everyone is working from home; and
Why leaders need to ramp up intimacy, kindness and thoughtfulness during this time.


Managers: Here’s How to Dial Down Anxiety in Your Sales Reps

As we make our way through a whole new way of doing business, mostly virtually, you may need to dial down anxiety for some of your sales reps. Before COVID-19 changed our lives, your reps may have been accustomed to coming into the office every day.


How to Shut Down Fake Talk

Is fake talk a problem for you when communicating with your direct reports? Do you know what the term fake talk means?


Managers: Do You Know When To Be Quiet And Listen?

In meeting with your team members, do you find it hard to be quiet and listen? Some sales managers have this problem.


Managers: Does The Bully Have You Fooled?

Managers like to believe that everyone is working well together in their department. If they have a hands-off management style, they might not realize that the bully has them fooled.


Have You Optimized Your Employees’ Work Environment?

Happy employees are productive employees. Are you doing all you can to enhance your employees’ work environment?


Increased Loneliness in the Workplace Is a Wake-up Call for Managers

As a society, we are more connected than ever before. But people everywhere complain of loneliness in the workplace.

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