Category: Emotional Intelligence for Managers

Manage Smarter 105: Becoming an Emerging Leader

Eddie Turner is The Leadership Excelerator® and Author of 140 Simple Messages To Guide Emerging Leaders: 140 Actionable Leadership Messages for Emerging Leaders. In this episode, we discuss: The 8 definition of Emerging Leaders; How to “reskill” yourself to become an Emerging Leader; Age and entrepreneurship tendencies of Emerging Leaders; and IQ vs EQ: Intelligence versus Emotional Intelligence.

Manage Smarter 104: Brain Drives Behaviors — Rewire It with These Workplace Changes

Dave Kenney, Executive Director and Co-Founder at Emergo Recovery, has over 30 years of experience in the field of human development and is the pioneer of Actualized Recovery®, an integrative brain-first approach to lasting recovery. In this episode, we discuss: The top 3 things you can change in your workplace to improve everyone’s brain health and performance; Actualized Recovery and how can it be beneficial in business; How to reprogram your brain to eliminate depression, lack of self-esteem and other issues; and Why brains operate better in enriched work environments.

How To Use Sales Assessments To Measure Empathy

Are your sales managers showing little empathy for their direct reports? Organizations experience this problem when leaders fail to use sales assessments to measure empathy during the hiring process.

Manage Smarter 103: The Magic Words of Management

Phil Jones is author of five best-selling books and youngest ever winner of "British Excellence in Sales and Marketing" Award and his life's work is to demystify the process of persuasion. In this episode, we discuss: Why indecision is the enemy of leaders; Key phrases to turning the leverage around onto the non-performer and to create empathy; Why leaders shouldn’t ask for recommendations that don't get buy-in and how to fix this; and How to make people SEE what you’re saying instead of HEARING it.

How to Fix Toxic Leadership Behaviors that Cause Employees to Leave

If you’re lucky enough to have your dream team in place, the last thing you want to do is jeopardize it. As a leader, you’re also human and probably have a few behavioral tendencies you need to improve.

Manage Smarter 100: Host Confessions — What We Learned This Year

We close out the second season of the Manage Smarter podcast with a special episode. Our co-hosts, Audrey Strong, Vice President of Communications, and C. Lee Smith, CEO of SalesFuel, share the episodes that personally impacted them during this year in review. In this episode, we discuss: Our favorite lessons from season 2 of the podcast; Surprising revelations we got from guests and how we applied them at SalesFuel; Mistakes we’ve made and learned from in 2019; and How you, our listeners, can help us with Season 3 topics and guests

Are You Meeting Your Employees' Mental Health Needs?

All leaders know that employee turnover is an organizational fact of life. But the extent of turnover among younger employees is staggering.

Manage Smarter 99: Reduce Self-Sabotage by Rewiring Your Brain

Tiffany Toombs is a mindset coach who specializes in helping people rewire their brains to overcome self sabotage and limiting beliefs; allowing them to experience success in every area of life. In this episode, we discuss: How to overcome self-sabotage; The role our parents play in the creation of limiting beliefs; and
How to rewire your mind to lead to happier, more fulfilling work and personal lives.

Do You Know Which Soft Skills Your Employees Should Work On?

After your team members get into a disagreement or dis a customer, you have to take action. The problem is, you may not know exactly which action to take.

How Much Have You Invested In Your Employees’ Soft Skills?

Has it happened again? You made a statement, and someone misunderstood you.

How to Manage Your Overstepping Employee

You thought you’d made the perfect hire. Your new employee came into the organization with outstanding credentials and a solid work ethic.

Manage Smarter 93: Toxic Workplace Survival Tips

Dr. Paul White is a psychologist, author, speaker and consultant and author of Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment. In this episode, we discuss: Signs you’re in a toxic workplace; Tips on what you can do to try to rectify or mitigate a toxic workplace; How to survive working for or with a toxic leader; and Tips on how to identify a toxic workplace when interviewing for a new job.

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