Digital Audit Helps Steal Agency Services Business

BY Kathy Crosett
Image

Hi. I’m Doug Lessells. On behalf of everyone at SalesFuel, we welcome you to this month’s featured Sell SMARTER Award — where we honor Excellence in media sales.

Brian Burgess’s new business efforts for KYTX TV in Tyler, Texas led him to pursue a cancer treatment center and he established a good relationship with the marketing director. The center was working with a California vendor for their digital needs, including hosting, SEO and other services. They were basically acting as their agency. Burgess knew he had to be able to show the value of his digital services. After setting the meeting, Burgess pulled a digital audit and was able to reveal that what they thought they were getting was not happening. 

The digital audit showed certain key points that ultimately led to the client allowing us to take control of their website,” Burgess said. The client ended up going with a total solutions package that included PPC brand-​building, which included SEO, local listings, reputation management, and content development — along with Facebook ads and Facebook management.

Within the first week, Burgess received a phone call from the client telling him how much he appreciates what they’re doing and that their Facebook engagement has exploded! The client said he couldn’t be happier. This was mostly a digital campaign, but the total solution did include a strong broadcast TV schedule, as well. Total monthly spend for the digital solution was $8,800 for a total spend of $105,000 for the year!

Congratulations to Brian, along with the other Sell Smarter Award recipients: Juanita Toth with Modesto Bee, Lindsay Ortiz at The Desert Sun, Jed Glaze from Cox Media, and Melissa Hubbard with Times Heralld.

To find out how you can qualify for a Sell Smarter Award, visit SalesFuel​.com/​SSA. 

Kathy Crosett Avatar

Kathy Crosett 

Senior Vice President of Research

Kathy Crosett, Senior Vice President of Research, has led quantitative research, analysis and editorial content for SalesFuel since 2001. She is also Publisher of the SalesFuel Today blog. Previously, Kathy was an analyst in health care marketing research. She holds an MBA from University of Vermont.

Fact Checked & Editorial Guidelines 

Our Fact Checking Process

We prioritize accuracy and integrity in our content. Here's how we maintain high standards:

  1. Expert Review: All articles are reviewed by subject matter experts.
  2. Source Validation: Information is backed by credible, up-​to-​date sources.
  3. Transparency: We clearly cite references and disclose potential conflicts.
Reviewed by: Subject Matter Experts 

Our Review Board

Our content is carefully reviewed by experienced professionals to ensure accuracy and relevance.

  • Qualified Experts: Each article is assessed by specialists with field-​specific knowledge.
  • Up-​to-​date Insights: We incorporate the latest research, trends, and standards.
  • Commitment to Quality: Reviewers ensure clarity, correctness, and completeness.

Look for the expert-​reviewed label to read content you can trust.

Share: