Apologizing is an art form that is the backbone of customer service when things take a turn for the worst. Yet, many people don’t know how to effectively apologize to their customers, therefore potentially jeopardizing that business relationship.
// Quick Takes for Sales Enablement
As an account manager, are you wondering where your responsibilities begin and end? The job duties are slightly different from one organization to the next.
Have you ever taken the time to edit your sales emails before you click send? Not just reading it over once for spelling and grammatical errors. Rob Reinalda, writing for Ragan, says that if you’ve edited your message correctly, you’ll have cut at least a few sentences in half.
Has your sales training taught you to take control of a prospect meeting? As a challenger salesperson, your goal might be to disrupt the prospect’s mindset.
When it comes to generating leads, do you consider yourself to be a farmer or a hunter? It actually pays to be a bit of both!
I wish I had a dollar for every salesperson who told me the biggest objection he or she gets is “price.” Price is a complex objection that deals with subheadings like real need, affordability, hidden agendas, value, prospect perception, and communication by the salesperson.
How did your last contact with a big prospect end? If you didn’t get a commitment from them to talk again, at a specific time, you may have a problem.
// Our Latest Sales Enablement Videos
// Making the Case for Greater Sales Enablement
// On-Demand Webinars About Sales Enablement
// Interviews with SalesFuel Executives About Sales Enablement
'Leadership Strategies for Tomorrow's Leaders' Features SalesFuel CEO
C. Lee Smith Leads Off New Season of All Business Podcast with Jeffrey Hayzlett
SalesFuel CEO Talks Sales Enablement on Training Unleashed
SalesFuel CEO Talks About Rep's Role in the Customer Journey on "Crack the Customer Code"
Topics covered on this page: Sales Coaching, Independent Sales Coaching, Customized Sales Coaching, Sales Coaching Strategies, Sales Coach, Sales Manager Help, Sales Management Training, Sales Increase, Revenue Increase, Sales Rep Improvement, Sales Improvement, Sales Time Management, Adaptive Sales Coaching, Closing Sales, Sales Assessment, Sales Training, Sales Enablement, Personalized Sales Coaching, Sales Engagement, People Skills, Adaptive Learning, Learning Sustainment, QuickCoaching, Quick Coaching, Microlearning, Sales Success, Sell Smarter, Sales Aptitude, Sales Technology
To Improve Your Sales Performance, Improve Your Salespeople, Not Just Your Sales Process
— C. Lee Smith, SalesFuel Founder and CEO