Manage Smarter 202 — Julie Hansen: Improving Credibility During Online Meetings

BY Audrey Strong and C. Lee Smith
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Julie Hansen is a virtual-​selling thought leader and the author of three books including the recent, "Look Me In The Eye: Using Video to Build Relationships with Customers, Partners, & Teams," which was named Top Sales Book of 2021.

Through her Selling On Video Master Class and coaching, Julie helps sales leaders and teams to leverage video in a way that drives sales.

In addition to a successful career in sales and leadership, Julie worked as a professional actor appearing in over 75 plays, commercials, films, and television shows, including HBO’s Sex & The City

In this podcast and vodcast for sales managers and sales leaders, Audrey, Lee and Julie discuss:

  • Mistakes salespeople make while on camera online that damages their credibility
  • Strategies for body language, eyes and facial expressions during virtual presentations 
  • How to use peripheral vision exercises and energy levels to build online sales credibility
  • Why salespeople need to keep their online camera ON even if the prospect or client has theirs off
  • Camera positioning, where to look when and how to successfully “read the room” when it’s a digital online Zoom room or other platform

"The main mistake leaders make is they equate a salesperson’s length of time on video with competency."

Julie Hansen

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