Manage Smarter 81: How to Manage 4 Generations in 1 Workplace

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Liz Devine Hew­son, CPC and Mark Lund, M.D., CPC are Co-Founders and Prin­ci­pals of Twin Lights Con­sult­ing. Their firm helps com­pa­nies cre­ate authen­tic com­mu­ni­ca­tion across the chasm divid­ing the gen­er­a­tions at work. They pro­vide a clear path to authen­tic com­mu­ni­ca­tion, devel­op­ing trust, cre­at­ing com­mit­ment, which leads to improved employ­ee engage­ment for all ages.

In this episode, Audrey, Lee, Liz and Mark dis­cuss:

  • What year the num­ber of mil­len­ni­als in the work­force will equal 75% — it's soon­er than you might think
  • Iden­ti­fy­ing and lever­ag­ing what gen­er­a­tions have to offer each oth­er in the work­place
  • Effec­tive­ly com­mu­ni­cat­ing with dif­fer­ent gen­er­a­tions to boost prof­its
  • Why most peo­ple lis­ten to respond—How to get them to LISTEN to under­stand

It’s like try­ing to play chess with chess pieces on all four sides. Then adding two or three dif­fer­ent lev­els to that in order to play."

-Mark Lund, M.D.

Con­nect with Liz Devine Hew­son and Mark Lund:

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Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and con­cepts of good busi­ness man­age­ment. From debunk­ing sales myths to learn­ing how to man­age with and with­out mea­sure­ments, you'll learn some­thing new with every episode and will be able to imple­ment pos­i­tive change far beyond sales. 

New episodes post­ed every Sun­day morn­ing at Man​ageS​marter​.com, C‑Suite Radio, iHeartRa­dio and your favorite source for pod­casts.

Audrey Strong

Audrey Strong

Direc­tor of Com­mu­ni­ca­tions at Sales­Fu­el
Audrey Strong heads all exter­nal and inter­nal com­mu­ni­ca­tions for Sales­Fu­el, includ­ing pub­lic rela­tions — which she has direct­ed since 2014. Pri­or to Sales­Fu­el, she found­ed her own pub­lic rela­tions firm and served years as an award-winning jour­nal­ist in tele­vi­sion news. Audrey earned her degree in broad­cast jour­nal­ism from Ohio Uni­ver­si­ty.
Audrey Strong