The last decade of seemingly non-stop direct-to-consumer advertising and heavy investment into digital self-service technologies have driven roughly one-fourth of auto insurance customers to adopt direct distribution models that bypass agents in favor of do-it-yourself tools. According to the J.D. Power 2019 U.S. Auto Insurance Study, that transition has helped overall customer satisfaction with auto insurance providers reach its highest level ever.
Tag: insurance
Homeowners Insurance Sellers to Boost Sales Through Educational Advertising
"If you're getting a mortgage for your new home, your lender will require homeowners insurance, says Consumer Reports. And even if you're among the rare home buyers purchasing without a mortgage, you still should get homeowners insurance to protect against costly perils like fire and wind damage."
Flood Insurance Agents to Promote Policies to Consumers Who Are Unaware of Need
"According to Consumer Reports, in recent weeks, northern Californians have suffered from heavy rain, snow, and mudslides as powerful storms swept in from the Pacific Ocean. Nearby states, including Arizona, southern Nevada, and Wyoming, also felt the impact as flood watches went into effect. Yet the flood season has barely started. While flooding happens all year, it is particularly common in the late spring and summer, according to The Weather Company, a subsidiary of IBM."
Insurance Companies to Promote Cruise Refund Policies
InsureMyTrip, the travel insurance authority, today announced the results of its annual cruise survey. The new poll of roughly 1,440 U.S. respondents reveals that getting sick or injured before or during a cruise remains the top concern for travelers. Health-related issues also led the majority of travel insurance claims for cruise vacations.
Auto Insurance Companies to Promote Discounts in the Face of Rising Rates
The Zebra, the nation's leading car insurance search engine, released its 2019 State of Auto Insurance Report, which reveals that car insurance rates have risen for four out of five American drivers (83%) over the past year. In fact, rates across the U.S. are higher than they've ever been: Up 23% since 2011 with an average annual cost of $1,470.
Employers Can Increase Worker Satisfaction by Offering Voluntary Life Insurance
Although just over a quarter of employed Americans (27%) have voluntary group life insurance, 68% of workers who say they don't because their employer doesn't offer it would be somewhat or very likely to purchase it if offered at their company.
Nearly 60% of Vehicle Service Contract Buyers Enjoy Peace of Mind
Many American drivers who have to pay for unexpected, major car repairs could be at risk of facing costs they cannot afford. Fifty-one percent of consumers reported paying for major vehicle repairs in the last five years, according to a survey of more than 2,000 Americans conducted online for Ally Financial by The Harris Poll. Of consumers who reported paying for repairs, four in five (80%) said they spent $500 or more, and nearly three in five (58%) said they spent $1,000 or more. One in three (33%) said they spent $2,000 or more.
Insurance Companies Can Attract New Client by Advertising Discounts to Homeowners Who Make These Improvements
"With home-improvement season in full swing, this is the time of year when you might make upgrades that can protect your home from burglaries, fires, and storms, such as hurricanes and tornadoes. According to Consumer Reports, if you take steps to make your home safer, your homeowners insurance company could reward you with a premium discount, depending on what you've done."
35% of Retirees Don’t Know What Their Vision and Dental Insurance Options Are
If you're retired or getting ready to be, odds are you're unsure how you're going to get vision insurance. That's according to a recent survey commissioned by VSP Vision Care. A combined total of 332 retirees and pre-retirees participated in the survey.
Investing in the Sales Process – Coaching and Metrics for Success
Sales team performance impacts the corporate bottom line. New data-driven sales enablement platforms assist sales leaders with onboarding, training & motivating salespeople. They give companies control of turnover, so they can deliberately focus on the most productive members, improving retention. Learn about them in this free white paper from BIA and SalesFuel.
Younger Consumers Nearly Twice as Likely to Switch Auto and Homeowner Carriers
According to a new survey of auto and homeowner policyholders, age is the most significant factor in carrier loyalty. Twenty percent of 18 to 34 year olds changed auto carriers in the prior 12 months, compared to only 10% of those 51 and older. Price remains the biggest single element the survey participants consider when purchasing personal lines insurance.
Banks and Credit Unions to Increase Insurance and Investment Product Marketing
Banks are still feeling the pain from new legislation that limits the amount of money they can charge customers for some services. In addition, some banks have withdrawn from the mortgage market. These changes in the industry have left operators looking for new product lines, especially in investments and insurance.
