Rishad Tobaccowala is the author of Restoring the Soul of Business: Staying Human in the Age of Data. He was named by BusinessWeek as one of the top business leaders for his pioneering innovation and TIME magazine dubbed him one of five "Marketing Innovators." In this episode, we discuss: Tips on humanizing remote working in this environment and touchpoints to help humanity trump data; How to incentivize staff to change and lean into disruption; How to upgrade your mental operating system and inject more human touches into the work environment; The dangers of data vs. human stories and skills within the business; and Dealing with "The Turd on the Table."
Category: Productivity Tips for Managers
New Sales Management Tactics to Maintain Productivity
The global economy, which had been roaring along for several years since the Great Recession ended, has slowed way down in the past few weeks. You’ll need to roll out new sales management tactics to rev up your sales team.
Manage Smarter 115: Coronavirus — Walk Around Managing When You Can't Walk Around
In this episode, we address management arising from the coronavirus pandemic with the iconic Tom Peters. Tom is the author of The Excellence Dividend and co-author of In Search of Excellence — the book that changed the way the world does business. In this episode, we discuss: Tom's strong opinions on CEOs currently laying off thousands of employees during this crisis; What is business responsibility in this Coronavirus epidemic?; How to “Manage By Walking Around" when everyone is working from home; and
Why leaders need to ramp up intimacy, kindness and thoughtfulness during this time.
Is It More Effective to Cut Headcount or Outside Vendors?
As a sales manager, your entire plan will likely have to be reworked this year. You may be trying to decide if you should reduce headcount or vendors to keep your expenses under control.
Manage Smarter 114: Managing Coronavirus Anxiety Among Your Team
In this episode, we address mental heath issues arising from the coronavirus pandemic with Kristie Knights — a licensed professional counselor and has been in private practice for 20 years. She is an expert in trauma and suicidology. She is also the Founder of iRise Leadership. In this episode, we discuss: How managers can implement a culture of more empathy and allowance of negative feelings in the workplace during this time; The difference between anxiety attack and full-blown depression; Tips and habits to improve your self-care during adversity and crisis; Tips on how to provide you and your family structure as you work from home; and ideas on how to visit virtually with family and friends to stay connected and not isolate yourself.
Manage Smarter 113: The Beauty of Conflict — Harnessing Your Team’s Competitive Advantage
CrisMarie Campbell, an Olympic rower, and Susan Clarke, a former marriage therapist and Equus coach, are the authors of The Beauty of Conflict: Harnessing Your Team’s Competitive Advantage and The Beauty of Conflict for Couples. In this episode, we discuss: Loud vs. Silent – Who is more upset amid conflict?; How to recognize you’re conflict averse and learn the value of embracing conflict; How tackling conflict can boost your team and create more powerful alliances; and“Heard and Considered” Technique of Management
Embracing Mindfulness Leads to Better Decision-Making
Are you up for embracing mindfulness as part of your decision-making process? Are you ready to expand mindfulness to your team in order to improve outcomes?
How Are You Helping Your Reps Make Quota?
Not all of your reps make quota, right? Do you have a process in place to help the reps who struggle to improve their results?
Managers: Are You Asking the Right Questions?
Are the managers in your organization expected to have all the right answers? Dave McKeown’s research shows managers can do a better job when they ask the right questions.
Manage Smarter 109: Creating Autopilot Habits
Deborah Thomas-Nininger is the founder of DTN Productions International, a company that provides professional development training on all areas of international and domestic protocol specializing in reputation management, business etiquette and communication effectiveness. In this episode, we discuss: Autopilot Habits — what are they?; Examples of specific habits you should develop this year to boost efficiency; How many days it takes to develop a habit (Hint: it's not 21); and What time of day the brain is at its lowest functioning level.
Finding The Right Person Is Hard, Here’s How To Keep That New Hire
We all make mistakes; I know I do! And when mistakes happen, I own up to them and view them as learning experiences.
Do You Know Which Employees Should be Upskilled?
Will upskilling be one of 2020’s biggest buzzwords? Now’s the time to figure out which of your employees should be upskilled.
