A long list of information that goes in one of your prospect’s ears and out the other is not the proper way to use facts to sell to them. You have to educate the buyer.
Customer reviews are valuable to salespeople in a variety of ways to drive sales, especially when it comes to establishing trust. Despite this, salespeople still don’t ask for reviews, let alone use any testimonials that come their way.
Closing the credibility gap is an important part of the sales process. Most likely, you won’t be familiar with every new prospect you come across, so it’s necessary to establish your credibility if you want to make the sale.
Getting reviews from your clients is only half the battle. Making sure they’re seen, and in the best light, is another beast entirely.
Increasing competition always makes customer retention even more vital than it already is. Sales reps, to be successful, must spend adequate effort to keep current clients.
Salespeople in every industry face objections. And in the auto industry, one of the most common complaints involves the seller’s the trade-in offer.
The most successful reps know that there is an art to the upsell and cross-sell. But, don’t think that it’s a difficult technique that only a few can do. Not only does upselling boost your earnings but it can also secure loyalty.
Dishonest. It’s one of the words you want to be described as the least while pitching a sale, but is probably how you’re coming off if you’re trying to paint your product or service as perfect, no matter what. That’s the advice Todd Caponi gives salespeople in a recent SellingPower article.
James Rores, founder and CEO of Floriss Group, says that 97% of salespeople are not viewed as trustworthy by prospective clients. Instead, they’re seen as self-centered, pushy, and manipulative. Why does this happen?
If asked, most salespeople would say they want to be irresistible to buyers. But being irresistible, according to sales pro Marc Wayshak, doesn’t necessarily come naturally.
Are you willing to refer your clients or customers to someone else? Is someone else willing to refer their clients or customers to you? Yes, if there is mutual trust.
“When you talk to customers, what are you fundamentally trying to do?” That is the question SellingPower recommends asking yourself when reflecting on your sales strategy.