Manage Smarter 190 — Charlie Bailes: How to Increase Retail Sales While Managing a Family Business

HOSTED BY C. LEE SMITH AND AUDREY STRONG
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Charles Bailes IV is a 4th generation family member and a top executive running a 9‑figure family-​owned business. As VP of Human Resources and Internal Distribution of ABC Fine Wine & Spirits, he oversees 126 stores in Florida and over 1,600 employees.

He is a husband, a dad of three, an executive, an entrepreneur, a CrossFitter, a health nut and a lover of going to bed at 8 p.m. – all in that order. He loves meeting new people and having meaningful conversations. His main goal is to inspire others to act to help themselves.

He is passionate about sharing his knowledge and expertise on running a family business, crisis management, succession planning .

In this episode, Audrey, Lee and Charlie discuss:

  • How sales managers can grow and scale up with Charlie’s best practices
  • Sales in retail sector and how to manage sales in that space
  • Challenges of managing family businesses
  • What he looks for in a sales manager and sales reps

"Money does not grow on trees. If somebody wants to see the financials we show it to them and we are going to put classes together in our online learning system that explain what growth profit is."

Charlie Bailes

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