Sales Credibility Insights

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Getting Discount Requests? How to Expertly Respond

How do you respond to discount requests? Giving discounts isn’t necessarily a bad thing. If done strategically, discounts can encourage a sale along. Plus, they can actually add value for you in the long run. Or, they can help you disqualify a sale that would have stalled due to lack of budget.

two people negotiating
What Is Trial Closing in Sales? Benefits and Best Practices

Have you mastered the trial close in sales? Trial closing is a strategy that sellers can use to gauge the level of buyer interest.

businessman talking
Questions to Ask A Customer in Sales to be Successful

If there is a secret weapon in the world of B2B sales, it’s knowing the best sales questions to ask. And it’s not about seeking an overwhelming amount of data. It’s more like being a curious and attentive friend who genuinely wants to understand problems and needs.

woman making a video
Want Your Virtual Selling to Be Successful? Try These Tips

Are your virtual selling tactics leaving prospects cold? Digital outreaches, like emails and LinkedIn messages, are now a normal part of the sales process. But that doesn’t mean they’re hitting the mark.

firstimpressionhack
Are Your Sales Introductions Failing You? Easy First Impression Hacks

If you’re looking for a first impression hack, you need to say who you are, why you are reaching out, and why it is relevant to them right now. That approach is clearer, more respectful of their time and more likely to start a useful conversation.

sellingonsocialmedia
Is Narcissism Hurting Your Success Selling on Social Media?

Selling on social media translates to building relationships rather than touting your own experience. Instead, ask how you can contribute in a positive manner to earn a conversation and build a bridge.

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CredTalk Videos

CredTalk: Helping Buyers That Are In Over Their Heads

In this 90-​second Q&A, Global Sales Credibility Authority C. Lee Smith talks to Dima Ghawi, Author /​ Keynote Speaker about how to help buyers that are in over their heads. This episode is sponsored by SalesCred. Learn more about how

CredTalk: Recognizing the Early Signs of Client Distrust

In this 90-​second Q&A, Global Sales Credibility Authority C. Lee Smith talks to Tracy LaLonde, Author /​ Consultant + Joychiever, about how to recognize early signs of client distrust. This episode is sponsored by SalesCred. Learn more

CredTalk: How Business Professionals Can Avoid Being Embarrassed by AI

In this 90-​second Q&A, Global Sales Credibility Authority C. Lee Smith talks to Eric Charran, Founder/​​CEO of Vulcan Collaborative, about how business professionals can avoid AI embarrassment. This episode is sponsored by SalesCred.

CredTalk: Building and Maintaining Trust and Credibility

In this 90-​second Q&A, Global Sales Credibility Authority C. Lee Smith talks to Leah Stiegler, Principal of Woods Rogers Law Firm about building and maintaining trust and credibility with current and new clients. This episode is

CredTalk: Biggest Mistake Made When Naming Your Product or Business

In this 90-​second video, Global Sales Credibility Authority C. Lee Smith talks to Stephanie Weier of Brandwood Global about the biggest mistakes entrepreneurs can make when naming their new product or business. This episode is

CredTalk: How to Start Communicating With Impact Right Now

In this 90-​second video, Global Sales Credibility Authority C. Lee Smith talks to Salvatore Manzi, leadership coach and author, about how you can start communicating with impact immediately. This episode is sponsored by SalesCred.

CredTalk: Maintaining Credibility With Your AI Policies

In this 90-​second video, Global Sales Credibility Authority C. Lee Smith talks to Seth Kugler of Grellas Shah about how you can communicate your AI policies while maintaining your credibility. This episode is sponsored by SalesCred.

CredTalk: Advantages to a Low Key Sales Approach

In this 90-​second Q&A, Global Sales Credibility Authority C. Lee Smith talks to Sue Heilbronner, CEO and Author about how salespeople taking a low key selling approach can work to their advantage. This episode is sponsored by

CredTalk: Warning Signs of Potential Burnouts

In this 90-​second Q&A, Global Sales Credibility Authority C. Lee Smith talks to Laura Nguyen, Consultant and Author, about how you can see the warning signs before you get burnt out by work. This episode is sponsored by SalesCred.

CredTalk: Why Being Transparent About Your Use of AI is Important

In this 90-​second Q&A, Global Sales Credibility Authority C. Lee Smith talks to Faisal Hoque, Entrepreneur /​ Author about why it's important for any business professional to be transparent about their use of AI. This episode is

CredTalk: How to Stop Undermining Your Authority

In this 90-​second video, Global Sales Credibility Authority C. Lee Smith talks to Joel Garfinkle, author of the book "Executive Presence: Step into Your Power, Convey Confidence and Lead with Conviction" about what salespeople can do

CredTalk: The Most Important Part of After-​Action Reviews

In this 90-​second Q&A, Global Sales Credibility Authority C. Lee Smith talks to Derek Wellington Johnson, Author and Speaker about why after-​action reviews are important for managers and salespeople. This episode is sponsored by

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Sales Credibility Infographics

Before salespeople can be thought of as 'trusted advisors,' they first must have a high level of sales credibility. Credible salespeople are believed to know what they're talking about, and know how to help solve business problems or achieve goals. They gain greater access to  the top decision-​makers and sensitive business information needed to close deals.

Special Reports and Ebooks

Sales Credibility Webinars

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