5 Key Health Trends for Supermarket Pharmacy Users

In Drug Store News' Supermarket Wellness Watch, David Orgel gives 5 key health trends for 2017. "The word collaboration has described a lot of food retail industry initiatives recently, and the wellness segment will continue to be a big part of that." Here’s a look at five developments that will mean more in 2017.

One-​Stop Wellness Advances
"Food retailers have worked hard to raise the profile of healthy options across their stores," . "One of the most important priorities is to “integrate health and wellness” across the retail operation, according to a report by Acosta.  The report urged retailers to “think holistically about health and wellness,” and “offer a variety of natural and organic options, including ready to eat.” It also recommended that retailers “gain more trips and longer trips with integrated pharmacy, dietitian and health services.” Progressive retailers have jumped on this trend, and there are signs it’s working and will advance this year."

This trend is especially important for groceries with pharmacies inside to consider. The latest research from AudienceSCAN reported 12.5% of Americans get most of their prescriptions filled by grocery store pharmacies.

Consumers Demand ‘See-​Through’ Products
"Consumers have been embracing transparency and traceability, and it’s time to recognize these are no longer disruptive forces. They are now mainstream. In fact, they have become the talk of traditional buyer-​seller meetings and trade events, and the momentum will continue. “Transparency, social responsibility and traceability will continue to grow in importance in consumer shopping behavior,” said Mary Kay O’Connor, vice-​president of education at the International Dairy-​Deli-​Bakery Association. She made those comments in a Food Business News piece about the association’s annual research report, “What’s In Store 2017.” Food retailers that excel in transparency and traceability will gain differentiation strategies to set them apart in this year’s highly competitive battle among retail channels, she added."

Retailers could emphasize their transparency when marketing to Supermarket Pharmacy Users. According to the most current AudienceSCAN study, 49.2% of Supermarket Pharmacy Users took action after reading emailed ads or emailed newsletters.

Store Perimeter Rides Health Wave
"The supermarket ‘perimeter’ is already seen by consumers as the healthiest part of the store, because it’s filled with fresh foods. Customers will look to this part of the store even more for healthy options in 2017. This is especially relevant for the prepared foods section because of its growing importance to shopper convenience. In a piece about perimeter trends, ECRM, an industry solutions provider, used the tagline “Quick and Easy, But Healthy” to describe the situation. The piece quotes one attendee at an ECRM event saying consumers “are interested in grab-​and-​go items that are natural or organic, or that have cleaner ingredients.” It also said shoppers are “increasingly turning to the perimeter for healthier snacking options between regular meals.”

Grocery store pharmacies can tout their perimeter locations and their healthy tips in TV ads. The AudienceSCAN survey revealed 57.3% of Supermarket Pharmacy Users took action after watching a commercial in the past year.

Waste Leaves Bad Taste
"The environmental and economic costs of food waste are becoming more apparent both to shoppers and the food industry.  Retailers and manufacturers have made important gains in reducing waste, but even more needs to be done. Whole Foods, in a recent trends piece, spotlighted innovative ways manufacturers are repurposing materials. Whole Foods called this ‘Products from Byproducts.’“Whether it’s leftover whey from strained Greek yogurt or spent grains from beer, food producers are finding innovative – and delicious – ways to give byproducts new life,” the retailer said. Whole Foods cited specific examples of food companies doing a good job in this regard, making it likely other brands will follow in these footsteps."

Keep Supermarket Pharmacy Users inside stores longer by promoting new grocery items that reduce waste. 47.5% of them took action after reading newspaper (print, online, mobile or tablet) advertising in the past year, the AudienceSCAN study reported.

Demands Fuel Industry Collaboration
"As consumers demand improved health solutions, they have big expectations from industry leaders, who need to work together more closely to meet these needs."

AudienceSCAN data is available as part of a subscription to AdMall for Agencies, or with the SalesFuel API. Media companies can access AudienceSCAN data through the AudienceSCAN Reports in AdMall.

Courtney Huckabay
Courtney is the Editor for SalesFuel Today. She analyzes secondary customer research and our primary AudienceSCAN research. Courtney is a graduate of Middle Tennessee State University.