Author: cls-author

Is Your Company Culture Developing By Design or Default?

In a perfect world, employees would all get along, leaders would actively manage, and revenue would rise. Very few organizations have achieved that kind of perfection.

How Much Have You Invested In Your Employees’ Soft Skills?

Has it happened again? You made a statement, and someone misunderstood you.

Manage Smarter 93: Toxic Workplace Survival Tips

Dr. Paul White is a psychologist, author, speaker and consultant and author of Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment. In this episode, we discuss: Signs you’re in a toxic workplace; Tips on what you can do to try to rectify or mitigate a toxic workplace; How to survive working for or with a toxic leader; and Tips on how to identify a toxic workplace when interviewing for a new job.

How To Manage Successfully During an Acquisition

Few events shake an organization and employees’ confidence in managers more than a merger or acquisition. All of the rules, spoken and unspoken, that employees have been following are suddenly in flux.

Free Ebook: The 13 Types of Toxic Salespeople — and How to Avoid Hiring Them

Hiring an employee who turns out to be toxic can cost the company lost sales, higher rates of sales rep turnover, and turmoil. Research shows 1% of people are psychopaths and 4% are sociopaths, while another 2–3% of the population might end up behaving in a toxic way in the workplace. When you add it up, that’s one out of 13 people.

In this book, we offer a glimpse at 13 types of toxic personality types we’ve identified in the workplace for sales teams. We have ordered the chapters by the most difficult and problematic, the Jungle Fighter, to the least likely to be problematic, the Martyr. Using documented case studies, we also outline the steps you can take to address toxic behavior and restore harmony to your organization.

Manage Smarter 90: Recovering from a Career Crash-and-Burn

Chicke is the CEO of Solutionz Innovations. She spent the 1st half of her career working for industry leading travel distribution tech and telecom companies. And then, her story got really interesting. In this episode, we discuss: how to recover from a business failure;
reaching out to peers during a business crash; turning startup/bootstrapping pain into joy to forge ahead; rebuilding your team and business with internal and external value proposition.

Managers: What’s Your Personal Brand?

Managers, have you thought about developing your brand? I’m talking about polishing up the image you present to your team members.

White Paper+Video: 18 Ways to Refuel Yourself

Does every lead you get lately look like crap? Has your creativity dried up? Your energy drained? Are your co-workers always getting on your nerves? And your sales numbers starting to suffer?

Your gas tank could be running low and you’re well on your way to burnout. And nobody wants to buy from a low energy salesperson who doesn’t exude energy, passion and confidence. Here’s 18 ways to get rid of the mental JUNK that’s causing your FUNK.

Manage Smarter 89: Top Tips for Becoming a Better Speaker

Cindy Ashton is the CEO of Minerva Enterprises LLC, an elite-level presentation strategist, professional speaker, singer, and award-winning TV host of Cindy Uncorked on e360tv. In this episode, we discuss: why people fail to deliver and present their message in a way that’s heard and ups their business game;
vocal tips to help you draw people in, rather than repel them; body language tips; and the differences between men and women in how they hear other people.

Can You Hear Me Now?

Has there ever been a time when so many methods of communication were available in the workplace? Likely not. And yet, with all of the tools out there, people still don't hear each other.

Managers: Are You Listening With Your Eyes?

Neen James, an expert on accountability, and the author of Listen With Your Eyes, knows a thing or two about paying attention. A lot of us are guilty of not giving team members our full attention.

Manage Smarter 85: Bridging the C‑Suite Gender Gap

The first of a two part interview with Tricia Benn is the Executive Vice-President of the C‑Suite Network and General Manager of The Hero Club, an invitation-only membership organization for CEOs, founders, and investors. As Global Chief Marketing & Strategy Officer and U.S. Managing Director within MDC Partners, a $3 billion global holding company, Benn’s leadership drove double digit growth year-over-year and new contracts with some of the most important impact players in the world. In this episode, we discuss: Tips for C‑Suite women on how to compete; what executive women need to start doing and stop doing; The Hero Leadership Model; and
playing on the same playing field to bridge the gender gap.

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