Approximately 75% of convenience store customers are there solely to buy gas. What can you do to get them from the pump to your store? Plenty, according to GSP’s Steven Cohen.
Author: Jessica Helinski
Genius Responses to Sales Timing Objections
“Now just isn’t the right time…”. Even if you haven’t been in sales long, you’ve likely heard this objection from a prospect. Despite knowing the prospect’s needs, goals, challenges, and preferences, when it’s ask time, they say it’s just not the right time to buy.
You CAN Master Upselling & Cross-Selling! Here’s How
The most successful reps know that there is an art to the upsell and cross-sell. But, don’t think that it’s a difficult technique that only a few can do. Not only does upselling boost your earnings but it can also secure loyalty.
Avoid This Phrase When Following Up
“Sorry, to bother you…” How many follow-ups have you begun with this phrase? You may be surprised that it’s a phrase you should actually avoid.
To Sell More At Salons, Understand Why Clients Say “No”
Likely, you’re going to hear “no” at least once in a while from a buyer. This is especially true in the salon industry, as customers may not always be eager to buy a suggested product or service.
Do This to Communicate Better With Prospects
Each and every prospect is different. And, included in these differences is a unique communication preference. If you aren’t adjusting your own style for each prospect’s you risk pushing potential buyers away.
How to BECOME the Value During A Sales Presentation
Salespeople know the importance of building value. But top salespeople actually become the value.
7 Discovery Call Mistakes: Which Ones Are You Making?
What would you say is the most important part of the sales process? Richard Smith, co-founder and Head of Sales for Refract.ai, believes that discovery calls are most vital.
Mystery Shoppers Reveal Top Seller Mistakes
Even the best salespeople can trip up. It’s easy to become too complacent in the job or too busy to notice details. But these “fails” can be costly.
How to Show Value Before You Even Need To
Reps typically promote value to make sure they stand out from the competition. Doing so also helps rationalize the cost to prospects.
Close More Sales Through Consultative Selling, Expertise
Are you selling something highly specific? Is your product or service most valuable to a certain niche of buyers?
Don’t Be Their Friend, Be Their Salesperson
For the most part, everyone wants to be liked. In sales, this desire can actually derail a rep’s success. Striving to be friends with a prospect or client may come at a high price, as some reps will promise (or do!) anything to win that friendship.
