Tag: listening

Can You Hear Me Now?

Has there ever been a time when so many methods of communication were available in the workplace? Likely not. And yet, with all of the tools out there, people still don't hear each other.

How to Make Sure Team Members Hear What You’re Saying

Overcommunicating is impossible inside a company, says Lee Caraher, author of The Boomerang Principle–Inspire Lifetime Loyalty from Your Employees and Millennials & Management.

Manage Smarter 81: How to Manage 4 Generations in 1 Workplace

z Devine Hewson, CPC and Mark Lund, M.D., CPC are Co-Founders and Principals of Twin Lights Consulting. Their firm helps companies create authentic communication across the chasm dividing the generations at work. In this episode, we discuss: What year the number of millennials in the workforce will equal 75% — it's sooner than you might think; identifying and leveraging what generations have to offer each other in the workplace; and effectively communicating with different generations to boost profits.

Why You Should Listen With All Of Your Senses

Have you ever felt like you’re not quite clicking with a prospect?

Finding out “why” is easiest after you lose the sale

The sales dance. The prospect is as nervous about telling you NO as you are to find out if it’s YES.

Why Your Mute Button Is Your Key To Success

Tabitha Laser, organizational design wizard, author and recent guest on our Manage Smarter podcast, likes to joke that she was born without a “mute” button. She told me she had a mute button installed.

Active Listening: Are You Doing It?

Likely, sales reps have heard about the importance of active listening. But very few have probably taken the time to learn what it truly is, let alone hone it as a skill.

2 Ways to Sell Yourself by Showcasing Your Humanity

Every detail of everything you’re selling is available somewhere online. So, relating that information is no longer your highest priority during a sales pitch.

Want to Change Employee Behavior? Try These Questions.

As managers, we know it’s important to listen to what our team members tell us. We also know it can be hard to get people to open up about what they are thinking.

How to Challenge your Team to Think Creatively

There’s no better time to challenge your team to think creatively than the start of a new calendar year. You may be facing the challenge of designing a new product or rolling out a new service that increases sales by 20% by year-end.

A Little Empathy Can Go A Long Way In Sales

From Alexa to self-driving vehicles, technology advances are impacting many industries. But, should sales reps be afraid of being replaced?

Why You and Your Team Should Build Relationships Through Social Media

Is it time to refresh your management style? Maybe so — especially if you rose  in your company’s ranks a while ago.

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