Author: Tony Alessandra

Return to Resilience and Increase Your Sales

Resilience is a measure of how much you want something and has to do with your emotional strength. For instance, how many cold calls can you make in a row that all turn out to be, “No, thank you.”?

Rigidity

“That’s just the way it is,” or “Those are the rules, ma’am,” or “That’ll never work.” Do those kinds of sayings ever come from your mouth?

Developing a Sense of Humor

Humor is a social lubricant. It gives us something to share and creates bonds of appreciation. We are automatically endeared to people who make us laugh.

Are You Showing Enough Enthusiasm?

You generally wear your positivity on the “inside.” However, your enthusiasm is how you show it to the world – by your face, your voice, and your gestures.

Using Time as a Sign of Caring

Someone who is frequently late sends the message that he or she does not care. That may not be true, but that is the message, and it may injure his or her chances for rapport.

Failure Is the Line of Least Persistence

There likely will be setbacks and occasional self-doubts on the road to maximizing your charisma. You’re going to need patience and persistence. But it’s important to keep moving toward your goal.

Sales Reps: How to Hone Your Sense of Humor

My suggestions for improving your sense of humor: First, find out what your strong suit is, humor-wise. Ask a friend who’ll be honest with you.

Confidence: The Skill You Need Most to Close the Deal

Having confidence means you believe in yourself; you trust your own judgment and resourcefulness. Self-confidence is knowing that you have the wherewithal to function reasonably well in the world.

Is Bluntness A Problem For You?

Being assertive about our opinions and beliefs is fine, but at some point, assertiveness crosses over into bluntness. And that means you haven’t taken the other person’s feelings into account.

Are You the Best Salesperson of the Month Every Month?

When your need to compete, and be superior to someone else, gets in the way of the best possible outcome for both of you – competition becomes a liability. I’m talking about the kind of person who always needs to be “one up” on other people.

Motivating Employees: Money Isn’t the Solution

Many employers believe that money is the most effective instrument for motivating employees. The problem is that this method gets expensive and doesn’t work as well as positive, non-monetary motivators. There are other positive motivators that excite many employees even more than money.

Adaptability: A Lifehack for Leadership

The concept of adaptability, as developed by Dr. Michael O’Connor, co-author of The Platinum Rule®, is a two-part process: flexibility and versatility.

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