Author: Tony Alessandra

Using Time as a Sign of Caring

Someone who is frequently late sends the message that he or she does not care. That may not be true, but that is the message, and it may injure his or her chances for rapport.

Failure Is the Line of Least Persistence

There likely will be setbacks and occasional self-doubts on the road to maximizing your charisma. You’re going to need patience and persistence. But it’s important to keep moving toward your goal.

Sales Reps: How to Hone Your Sense of Humor

My suggestions for improving your sense of humor: First, find out what your strong suit is, humor-wise. Ask a friend who’ll be honest with you.

Confidence: The Skill You Need Most to Close the Deal

Having confidence means you believe in yourself; you trust your own judgment and resourcefulness. Self-confidence is knowing that you have the wherewithal to function reasonably well in the world.

Is Bluntness A Problem For You?

Being assertive about our opinions and beliefs is fine, but at some point, assertiveness crosses over into bluntness. And that means you haven’t taken the other person’s feelings into account.

Are You the Best Salesperson of the Month Every Month?

When your need to compete, and be superior to someone else, gets in the way of the best possible outcome for both of you – competition becomes a liability. I’m talking about the kind of person who always needs to be “one up” on other people.

Motivating Employees: Money Isn’t the Solution

Many employers believe that money is the most effective instrument for motivating employees. The problem is that this method gets expensive and doesn’t work as well as positive, non-monetary motivators. There are other positive motivators that excite many employees even more than money.

Adaptability: A Lifehack for Leadership

The concept of adaptability, as developed by Dr. Michael O’Connor, co-author of The Platinum Rule®, is a two-part process: flexibility and versatility.

High Performance Leadership with DISC Styles

If, as someone once said, tact is the radar of the mind, then practicing DISC theory can be a valuable tune-up of your antenna.

Ten Tips for Effective Listening

For many of us, talking can come pretty easy especially when it’s about something we’re interested in. But effective listening? That’s another story.

Collaborative Negotiating Strategies

I believe there are two ways to negotiate: manipulatively and collaboratively. You could call it “win‑win” versus “win‑lose.”

Most People Aim at Nothing in Life – and Hit it with Amazing Accuracy

No matter what kind of traveling you’re doing, whether it’s through life or across the country by car, if you don’t know where you’re going, you’ll never know if you’ve arrived. Taking just any road will leave your fulfillment to chance. That’s not good enough.

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