John Stoker is the founder and president of DialogueWORKS. He is also the author of the book, Overcoming Fake Talk. In this episode, we discuss: Fake Talk: What it is and how it harms teams; specific phrases and techniques to change how you navigate difficult conversations.
Category: Feedback Tips for Managers
Joe Williams is the Founder of Creative Performance Group, where he helps people get their message out to the world in the most powerful way possible. His new book The Impact Awakening: How to Go from Having a Calling to Changing Lives, focuses on how to master your message, communicate it powerfully, and scale it into an Impact Business. In this episode, we discuss: how to “up your game” of communication plus
How to evaluate and change your communication style.
Is the feedback you’re giving to employees making any difference? I’m not talking about praise feedback.
As a manager, you’re expected to have all of the answers. And, you should never have a bad day. Those are tall orders.
Delivering effective feedback is a task all managers struggle with. We want employees to know when they’ve done a great job.
Long ago, our ancestors developed two ways to survive when they encountered a threat. They could choose to stand their ground when an enemy attacked (fight) or they could run (flight.)
Lee Caraher is the best-selling author of two books titled The Boomerang Principle–Inspire Lifetime Loyalty from Your Employees and Millennials & Management. She's also the CEO of Double Forte, a national PR/Communications agency headquartered in San Francisco and New York. In this episode, we discuss: how your career can suffer from poor communication; managing to hold teams accountable for information they receive; and managing how you talk to millennial workers.
It’s never easy to give feedback. And it may be even more difficult to receive feedback, positive or negative.
As managers, we know it’s important to listen to what our team members tell us. We also know it can be hard to get people to open up about what they are thinking.
You don’t have to work with heavy machinery, volatile chemicals, or in extreme weather conditions for your job to be dangerous to your health. Bad workplaces lead to bad health – and even death.
Sales managers of top-performing groups already know this secret. Do you?
Jennifer Gluckow, founder of Sales in A New York Minute, knows a thing or two about sales. She’s also a first-rate manager with plenty of street cred.