John Stoker is the founder and president of DialogueWORKS. He is also the author of the book, Overcoming Fake Talk. In this episode, we discuss: Fake Talk: What it is and how it harms teams; specific phrases and techniques to change how you navigate difficult conversations.
Category: Feedback Tips for Managers
Manage Smarter 83: Mastering Your Message
Joe Williams is the Founder of Creative Performance Group, where he helps people get their message out to the world in the most powerful way possible. His new book The Impact Awakening: How to Go from Having a Calling to Changing Lives, focuses on how to master your message, communicate it powerfully, and scale it into an Impact Business. In this episode, we discuss: how to “up your game” of communication plus
How to evaluate and change your communication style.
How to Avoid Destructive Engagement When Delivering Feedback
Is the feedback you’re giving to employees making any difference? I’m not talking about praise feedback.
Top Tips on Improving Your Interactions with Team Members
As a manager, you’re expected to have all of the answers. And, you should never have a bad day. Those are tall orders.
Is It Time to Ditch the Dirt Sandwich
Delivering effective feedback is a task all managers struggle with. We want employees to know when they’ve done a great job.
How To Fix Your Cross-Group Collaboration Disasters
Long ago, our ancestors developed two ways to survive when they encountered a threat. They could choose to stand their ground when an enemy attacked (fight) or they could run (flight.)
Manage Smarter 59: Overcommunication is Impossible!
Lee Caraher is the best-selling author of two books titled The Boomerang Principle–Inspire Lifetime Loyalty from Your Employees and Millennials & Management. She's also the CEO of Double Forte, a national PR/Communications agency headquartered in San Francisco and New York. In this episode, we discuss: how your career can suffer from poor communication; managing to hold teams accountable for information they receive; and managing how you talk to millennial workers.
How the Right Action on Constructive Feedback Empowers Leaders
It’s never easy to give feedback. And it may be even more difficult to receive feedback, positive or negative.
Want to Change Employee Behavior? Try These Questions.
As managers, we know it’s important to listen to what our team members tell us. We also know it can be hard to get people to open up about what they are thinking.
Toxic Workplaces Can Kill You (Really)
You don’t have to work with heavy machinery, volatile chemicals, or in extreme weather conditions for your job to be dangerous to your health. Bad workplaces lead to bad health – and even death.
Opportunity Management: How Top Sales Managers Help Reps Reach Goals
Sales managers of top-performing groups already know this secret. Do you?
How to Succeed as a First-Time Sales Manager
Jennifer Gluckow, founder of Sales in A New York Minute, knows a thing or two about sales. She’s also a first-rate manager with plenty of street cred.
