Rishad Tobaccowala is the author of Restoring the Soul of Business: Staying Human in the Age of Data. He was named by BusinessWeek as one of the top business leaders for his pioneering innovation and TIME magazine dubbed him one of five "Marketing Innovators." In this episode, we discuss: Tips on humanizing remote working in this environment and touchpoints to help humanity trump data; How to incentivize staff to change and lean into disruption; How to upgrade your mental operating system and inject more human touches into the work environment; The dangers of data vs. human stories and skills within the business; and Dealing with "The Turd on the Table."
Category: Manage Smarter Episodes
Manage Smarter 115: Coronavirus — Walk Around Managing When You Can't Walk Around
In this episode, we address management arising from the coronavirus pandemic with the iconic Tom Peters. Tom is the author of The Excellence Dividend and co-author of In Search of Excellence — the book that changed the way the world does business. In this episode, we discuss: Tom's strong opinions on CEOs currently laying off thousands of employees during this crisis; What is business responsibility in this Coronavirus epidemic?; How to “Manage By Walking Around" when everyone is working from home; and
Why leaders need to ramp up intimacy, kindness and thoughtfulness during this time.
Manage Smarter 114: Managing Coronavirus Anxiety Among Your Team
In this episode, we address mental heath issues arising from the coronavirus pandemic with Kristie Knights — a licensed professional counselor and has been in private practice for 20 years. She is an expert in trauma and suicidology. She is also the Founder of iRise Leadership. In this episode, we discuss: How managers can implement a culture of more empathy and allowance of negative feelings in the workplace during this time; The difference between anxiety attack and full-blown depression; Tips and habits to improve your self-care during adversity and crisis; Tips on how to provide you and your family structure as you work from home; and ideas on how to visit virtually with family and friends to stay connected and not isolate yourself.
Manage Smarter 113: The Beauty of Conflict — Harnessing Your Team’s Competitive Advantage
CrisMarie Campbell, an Olympic rower, and Susan Clarke, a former marriage therapist and Equus coach, are the authors of The Beauty of Conflict: Harnessing Your Team’s Competitive Advantage and The Beauty of Conflict for Couples. In this episode, we discuss: Loud vs. Silent – Who is more upset amid conflict?; How to recognize you’re conflict averse and learn the value of embracing conflict; How tackling conflict can boost your team and create more powerful alliances; and“Heard and Considered” Technique of Management
Manage Smarter 112: Growing Through Amazon and Emerging Digital Pathways
Timothy Seward is the author of Ultimate Guide to Amazon Advertising and founder of ROI Revolution, a digital marketing agency. Timothy recognized the struggles business owners face in the digital world and decided to instill his expertise into the first (and currently, the only) published book on the art of Amazon advertising. In this episode, we discuss: ow Amazon is the new search engine; How to use Amazon for your company’s growth and acquisition opportunities; Why managers who ignore the digital revolution are at peril; and The growth of B2B sales via Amazon.
Manage Smarter 111: Is Hire Slow, Fire Fast Terrible Advice?
Micah Rowland is COO of Fountain and an expert in people, teams and processes in the service industries. In this episode, we discuss: Why he feels "Hire Slow, Fire Fast" is Terrible Advice; The top reasons why companies have trouble hiring and firing; The areas managers are deficient in that cause hiring/firing issues within an organization; and Hiring/Firing techniques for startups.
Manage Smarter 110: 2020 Tax Tips for Entrepreneurs and Side Hustles
Rachel Michaelov is Founder & CEO of Empire Tax Professionals and is a licensed Enrolled Agent, who is licensed by the IRS. In this episode, we discuss: Her heartbreaking family story involving her father, taxes and deportation pushed her to create her business; Important tax tips for businesses given the law changes for 2020; More efficient ways to keep your business books straight for an audit; How she balances being a mother to 4 boys and entrepreneurship.
Manage Smarter 109: Creating Autopilot Habits
Deborah Thomas-Nininger is the founder of DTN Productions International, a company that provides professional development training on all areas of international and domestic protocol specializing in reputation management, business etiquette and communication effectiveness. In this episode, we discuss: Autopilot Habits — what are they?; Examples of specific habits you should develop this year to boost efficiency; How many days it takes to develop a habit (Hint: it's not 21); and What time of day the brain is at its lowest functioning level.
Manage Smarter 108: Navigating Difficult Conversations
John Stoker is the founder and president of DialogueWORKS. He is also the author of the book, Overcoming Fake Talk. In this episode, we discuss: Fake Talk: What it is and how it harms teams; specific phrases and techniques to change how you navigate difficult conversations.
Manage Smarter 107: The Third Eye of Rogue Leaders
Paul Rosenberg is a Fortune global Fortune 500 coach, author, and speaker. He is the author of the top-rated book Rogue Leadership: Harnessing Headwinds to Drive Performance. In this episode, we discuss: the definition of Rogue Leadership; How to truly reach your “gut” feelings to guide you; Making decisions: Quickly vs. Right; and
Fun or boundary-breaking activities to break you and your teams out of a rut (Bubble wrap anyone?!!)
Manage Smarter 106: How to Be a Self-Evolved Leader and Stop the Cycle of Mediocrity
Dave McKeown is the CEO of Outfield Leadership and author of The Self-Evolved Leader. In this episode, we discuss: What is the Cycle of Mediocrity and how to stop it; 6 Micro Disciplines to practice; What “Self-Evolved” means; and How to transfer your personal evolution to your team.
Manage Smarter 105: Becoming an Emerging Leader
Eddie Turner is The Leadership Excelerator® and Author of 140 Simple Messages To Guide Emerging Leaders: 140 Actionable Leadership Messages for Emerging Leaders. In this episode, we discuss: The 8 definition of Emerging Leaders; How to “reskill” yourself to become an Emerging Leader; Age and entrepreneurship tendencies of Emerging Leaders; and IQ vs EQ: Intelligence versus Emotional Intelligence.
