Category: Manage Smarter Episodes

Manage Smarter 67: Getting Buy-In and "Ingagement"

Evan Hackel is The CEO of Tortal Training and Ingage Consulting, Author and Speaker. In this episode, we discuss: Definition of Ingagement vs. Engagement; how ownership buy-in employees act differently; taking the next step to survey employees and draw in everyone to find solutions; and creating better information flow throughout complex organizations to gain buy-in.

Manage Smarter 66: Why Training Fails And How To Fix It

Jason Forrest, founder and CEO at FPG (Forrest Performance Group), is a leading authority in culture change programs and an expert at creating high-performance, high-profit, and "Best Place to Work" cultures. In this episode, we discuss: Why 70% of training in U.S. businesses fails; how managers can change team behaviors to embrace and retain training, and how “Performance equals knowledge minus leashes”

Manage Smarter 65: Professional Services and Business Development

Doug Fletcher is the co-author of a new book titled, How Clients Buy: A Practical Guide to Business Development. Doug will be sharing with us today insights into winning client business based upon his 25 years of practical experience, and the research he has conducted over the past 4 years. In this episode, we discuss:

Manage Smarter 64: Powerful Phrases All Managers Must Know

Brian Robinson is a sales and marketing expert, best-selling author, and coach. He has worked for some of the best-known companies in the world, including Coca-Cola USA and Johnson & Johnson. In this episode, we discuss: the Top 10 Power Phrases all managers need to know to motivate internal teams and external clients to action; his management strategy that resulted in selling one million dollars in business in 12 months; and how to craft great questions to elicit more informed, positive responses.

Manage Smarter 63: Increased Efficiency is Not Always Good

Edward Tenner is a distinguished scholar of the Smithsonian 's Lemelson Center for the Study of Invention and Innovation. In this episode, we discuss: how becoming more efficient can have unintended consequences; Campbell’s Law: how measuring new efficiencies may make your staff change behavior to meet new incentives; how Big Data affects you and your business and can cause “Competitor Neglect;" and the pitfalls of False Positives.

Manage Smarter 62: Gravitas — How to Achieve and Manage It

Deborah Thomas-Nininger is the founder of DTN Productions International, a company that provides professional development training on all areas of international and domestic protocol specializing in reputation management, business etiquette and communication effectiveness. IN episode 62, we discuss: the definition of gravitas for leaders as one of the 4 pillars of character; why taking the time to up your effort at etiquette/manners will pay off; What managers need to do to become defined as “serious leaders” in their organization; and the importance of email responses, tone of voice, body language etc. in the workplace.

Manage Smarter 61: Learning from Past Management Mistakes

Tabitha Laser is an accomplished professional with an extensive background in organizational culture in companies such as BP, 3M, and CH2Mis and others. Her upcoming book, Organization Culture Killers, addresses how to build a path that tomorrow’s leaders can follow in order to avoid the mistakes of their predecessors. In this episode, we discuss how to build a path tomorrow’s leaders can use to avoid mistakes of predecessors and how managers should analyze what happened prior to taking over.

Manage Smarter 60: Servant Leadership and Shared Goals

James Rores is a sales performance expert, CEO of Floriss Group, author of the Collecting WINS Sales Methodology, and Founder of the Growth Multiplier Movement. In this episode, we discuss: the definition of Servant Leadership; show up and be in service while leading people we are with; how serving shared goals and leading a buyer can boost your business; what is the Growth Multiplier Movement and how to implement it to sustain sales growth.

Manage Smarter 59: Overcommunication is Impossible!

Lee Caraher is the best-selling author of two books titled The Boomerang Principle–Inspire Lifetime Loyalty from Your Employees and Millennials & Management. She's also the CEO of Double Forte, a national PR/Communications agency headquartered in San Francisco and New York. In this episode, we discuss: how your career can suffer from poor communication; managing to hold teams accountable for information they receive; and managing how you talk to millennial workers.

Manage Smarter 58: High-Five! Cultures and the Internal Experience

Meg Manke is COO of Rose Group International and co-author of "iX Leadership: Create High Five Cultures and Guide Transformation" In this episode, we discuss: how internal culture can equal leadership failure; the axis to assess culture types and work preferences; and implementing clarity and accountability with the “Mad Hatter” Principle.

Manage Smarter 57: How to Eat Your Competitors Lunch

Anthony Iannarino is an international speaker, bestselling author, sales leader, and entrepreneur. He is the author of “Eat Their Lunch — Winning Customers Away From Your Competition," "The Lost Art of Closing" and "The Only Sales Guide You'll Ever Need." He blogs frequently on thesalesblog​.com and hosts his own podcast called In the Arena. In this episode, we discuss: Managing so you can win new business away from competitors; The 4 Levels of Value Creation; and how discovery with team members can help them find new routes to closing sales.

Manage Smarter 56: Managing Calmer Under Pressure

Tina Greenbaum is a High-Performance Specialist, holistic psychotherapist, author, speaker and workshop leader. She is the creator of the program Mastery Under Pressure, an executive coaching program that teaches Olympic-level mindset skills for peak performance in high-stakes and high-stress environments. In this episode, we discuss: becoming a calmer manager to boost team performance; how to be aware of stress points in the moment without judgement; questions to ask about goal setting vs. stress levels; and dealing with fear and negative self-talk.

1 2 3 4 5 8