Category: Social Skills/Etiquette

Are You Unknowingly Giving Your Prospects Negative Attention?

Too many salespeople aren’t engaging their prospects and giving them the positive attention they need in order to be motivated into a sale. If you’re asking yourself how a salesperson could be giving negative attention to someone they’re trying to sell to, here’s some enlightenment that Marcus Buckingham and Ashley Goodall provide in their SellingPower article.

Is Your Customer Service as Good as You Think it is?

While you want to be engaging and communicative with your clients, but there’s always the risk of taking your service too far. According to an article by CustomerThink, here are a few things to consider before you accidentally end up as “that salesperson.”

How to Really Connect At Your Next Conference

Getting ready to kick off conference season? Even if you’re a seasoned pro, you likely could still benefit from tips on how to get the most from each event.

3 Tips to Selling Yourself as Well as Your Product/Service

Are you sales presentations memorable? Chances are, the product or service you sell isn’t all that different from your competition’s. The defining factor for any presentation is the presenter. Here are a few tips from SellingPower on how to sell yourself as well as your product or service.

How to Take Small Talk to the Next Level

Have you been using the same opening lines in your conversations with prospects and clients for too long? You know what I mean.

3 Traits You Need to be Successful in Sales

According to Michael Tracy, one of today’s top sales professionals and speakers, being yourself is the ultimate sales tool. There are, however, three parts of yourself that you need to emphasize, and they all begin with the letter “C.”

Nonverbal Cues You Are Missing, According to Sign Language Users

Many people don’t think twice about body language. But for others, it’s vital to communication. Users of American Sign Language (ASL) rely heavily on others’ movements and expressions to understand what is being said and expressed.

72% of Consumers Base Business Recommendations on Social Media

How important is social media in your customer service strategy? If you didn’t answer, “extremely,” you need to make some changes.

Sales Tips for Introverts

Think you need to be an extrovert to be a successful salesperson? Think again. Various research has shown a weak correlation between extrovert personalities and sales success.

How are Your Clients Perceiving You Based on Wording?

“Assertive” is one of the best words a salesperson can hoped to be referred to as. It means you’re confident, decisive, and you get results. However, it means that you can often be misunderstood by potential clients as well.

Rigidity

“That’s just the way it is,” or “Those are the rules, ma’am,” or “That’ll never work.” Do those kinds of sayings ever come from your mouth?

Developing a Sense of Humor

Humor is a social lubricant. It gives us something to share and creates bonds of appreciation. We are automatically endeared to people who make us laugh.

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