Tag: online reviews

How Reviews Create Devoted Customers

84% of consumers say online reviews are as trustworthy as personal recommendations, according to a recent study by Visual Objects. So, why are only 32% of companies utilizing reviews and case studies in their inbound marketing?

Your Customer Service Reputation Depends on This 1 Thing

Think about the last time you bought something for yourself. After doing some initial research yourself, you probably asked some friends if they’ve had any experience with the product or service you were considering. Their answers were probably a make-or-break for your decision, right?

Do Your Health Care Clients Need Online Reputation Management Help?

The latest research shows health care professionals need to devote more resources to managing their online reputations.

Do Your Clients Need Help Managing Online Reviews?

Online reviews are key to getting consumers to buy these days. To help clients clear the last hurdle with prospective buyers, offer to help get their online reviews where they need to be.

Consumer Reviews Earn Fresh Marketer Attention

Consumers are using their home PCs and their smartphones to research products and services online like never before. They’re not just reading about price and availability. They are also checking out online reviews and savvy marketers are taking more steps to ensure that their online reputations are looking good.

Survey: 75% of TV, Home Theater Buyers Consider Product Reviews, Online Comments Before Purchase

Westerville, OH, November 13, 2008 – Three-quarters of recent television, audio, and home theater equipment purchasers ranked online product reviews and comments from other shoppers as having some or significant influence on their buying decision, according to the Fall 2008 Ad-ology Media Influence on Consumer Choice survey. Consumers were also influenced by information from blogs,