Category: Leadership + Management

Managers: Have You Made Any Decisions Today?

Not everyone was born with natural leadership traits. But you can mimic some of those qualities to become an effective leader as Jeff Boss explains in a recent Forbes column.

Improve Team Collaboration With This One Tip

How do you get the best results from your team? In a column for InformationWeek, Paul Korzeniowski discusses one practice most managers have too much faith in and offers a better solution to improve collaboration.

Do You Really Have an Open Door Policy?

How open are you to suggestions from your team members for change? In a recent article for Harvard Business Review, James R. Detert and Ethan R. Burris point out that many managers are inadvertently closing themselves off from employee contribution.

Shut Down Negativity Before it Shuts You Down

After building your team, the last thing you need is negativity, of any sort, to leak out to clients or competitors. Check out these tips from Colleen Francis at Engage and stop the negativity on your team.

Breaking YES Attitude down, in order to build yours up!

This is the tenth anniversary of the Little Gold Book of Yes! Attitude. In this year’s edition — ironically the 10th printing of the book, I have added content, new ideas and new lessons. Here’s one of the additions to get you thinking…

Is a Digital Transformation Your Next Strategic Move?

If you’ve been one of the naysayers about the business world’s transition to digital, you might want to read the writing on the wall again. At this point, that writing is in BOLD FACE – 48 POINT TEXT. Go digital before it's too late.

Sales Presentation Pointers To Calm Nerves

Do you still get butterflies before giving a presentation? While it’s completely normal for newbies and veterans alike, anxiety over public speaking can still rattle the nerves enough to make salespeople dread presentations.

Using 'Uncommonality' to Uphold Accounts

When you're focused on managing your current accounts and retaining the relationships you've built, you focus on remembering what you have in common with each client. Do you not? I advocate this practice – especially if you're logging conversations and fun facts in a notebook to remind yourself.

Are You Coaching or Micromanaging?

Are you micromanaging your employees? Looking over their shoulders, scheduling meetings to review policies and procedures and making sure they’re toeing the line? Big mistake, cautions Michael Abrashoff.

Why do some persist and some quit? Because…

Is there a secret to follow-up? No. Is there a best way to follow-up? No. Why do people quit too soon? Big question. Why do you quit too soon? Bigger question.

Does That Failing Employee Deserve a Second Chance?

You’ve caught one of your employees playing online poker again instead of working. It might be time to let that employee go. Or maybe you should you give him a second chance.

For the love of sales, not the love of money

Do you love sales? Do you love what you do? These are not questions I pulled out of the air. These are questions that directly affect your productivity, your attitude, your income, your success and your fulfillment.

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