Manage Smarter 69 — Cy Wakeman: Accountability and Buy-​In Without the Drama

Manage Smarter Podcast with Cy Wakeman by SalesFuel

Accountability: How do you get it from your people and how can you actually transfer the responsibility for it onto your teams and make them WANT to give it to you? 

Cy Wakeman is a drama researcher, global thought-​leader, and New York Times best-​selling author who is recognized for cultivating a counter-​intuitive, reality-​based approach to leadership. As a highly sought-​after conference headliner, Cy Wakeman holds a Certified Speaking Professional (CSP) designation from the National Speaker’s Association, placing her within the top 3% of speakers. She’s a regular contributor on Forbes​.com, Success​.com, The Huffington Post, and Arianna Huffington’s Thrive Global. 

In this episode, Audrey, Lee and Cy discuss:

  • Definition of accountability by “high accountable” professionals surveyed
  • How to make it a built-​in expectation of the job for your team members
  • If someone isn’t bought in, how to you hold them accountable?  At what point managers are too far down the road of lack of accountability in troubled work relationships
  • How to “flip” the conversation narrative to get accountability buy-in 

"To show up to work is to buy-​in. High accountables say that it didn’t start or end with ownership. It started with commitment, a mindset."

- Cy Wakeman

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Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

New episodes posted every Sunday morning at ManageSmarter​.com, C‑Suite Radio, iHeartRadio and your favorite source for podcasts.

Audrey Strong

Audrey Strong

Vice President of Communications at SalesFuel
Audrey Strong heads all external and internal communications for SalesFuel, including public relations — which she has directed since 2014. Prior to SalesFuel, she founded her own public relations firm and served years as an award-​winning journalist in television news. Audrey earned her degree in broadcast journalism from Ohio University.
Audrey Strong


13 TV news journalism awards PR/​Marketing & Former TV newser. Opinions solely my own.
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Audrey Strong