Think you need to be an extrovert to be a successful salesperson? Think again. Various research has shown a weak correlation between extrovert personalities and sales success.
Category: Connecting with the Heart
The Right Mix: How to Make A Sale
While every sale is different, there are a few vital characteristics that all typically include. And, according to SalesPop’sClaudia Kimla-Stern, successful sales are a unique “formula,” made up of varying levels of each factor (or as Kimla-Stern calls them, “ingredients”).
You Messed Up: How to Make Things Right
You aren’t always going to be right. That’s a tough pill to swallow, especially for salespeople, who typically have a lot of pride and confidence. But, it’s going to happen.
How to Be Welcomed by Your Customers
One way to be welcomed by your customers is to be in the right frame of mind. Prepare yourself mentally for selling. What does that mean to you?
Connecting With The Head and The Heart
Connecting with someone requires understanding them and their interests as well as showing them how you are a relevant resource to them. Connecting with the head or intellect falls into two areas: credibility and activity.
Using Time as a Sign of Caring
Someone who is frequently late sends the message that he or she does not care. That may not be true, but that is the message, and it may injure his or her chances for rapport.
How to Write the Perfect Follow-Up Email
Reps everywhere have likely experienced awkward silence following a period of communication with a prospect. What happened? Why did the prospect suddenly stop responding? These moments can be tough because while you don’t want to come across as pushy, you’d like to continue the dialogue.
Magic Words to Overcome Sales Objections
While there’s no magic wand that will instantly get a prospect to say “yes,” one industry professional believes there are magic words that will do the trick.
How to Build a Client’s Trust Using Two Simple Methods
You’d rather buy just about anything from a friend rather than a stranger, right? Here are a few tips for how to achieve that kind of trusting business relationship with your clients.
Here’s Why You Should End A Bad Deal (and How to Do It)
Not every sales deal is a good one, and many reps find this hard to accept. Who would turn away the opportunity to make money?
Do’s and Don’ts for In-Person Pitches
Despite the convenience and ease of today’s technology, there really is no substitute for face-to-face communication. This is especially true for sales.
Empathy Statements: How They Can Help You Sell
Sales reps must do everything they can to put a prospect at ease during the sales process. One way to do so is to demonstrate empathy.
