You’ve tried your hardest to get in front of the top decision-makers at your prospect’s site. But you’ve not been able to advance.
Category: Sales Tips
Salespeople in every industry face objections. And in the auto industry, one of the most common complaints involves the seller’s the trade-in offer.
Have you ever been talking with someone knew and something about the way they spoke just made you want to get out of that conversation as quickly as possible? While your case hopefully isn’t that intense, there are a few speech habits many salespeople unknowingly possess that could be costing them sales.
If, “You can’t teach an old dog new tricks,” is ever uttered by a salesperson, it signals the beginning of a downward spiral in their career. Salespeople need to stay on top of their professional development, always doing what they can to stay ahead of the curve so that their methods don’t become predictable and boring.
It is disappointing to observe how some professionals today look to hop on the fastest train on which they find the least discomfort.
With memories of the most recent economic downturn still fresh, it can be hard to not leap onto every opportunity for new business that arises. But if you don’t take time to qualify leads, you can get stuck wasting a lot of valuable time and money with a customer who really isn’t a good fit.
My cat, Lito, has a business card. She is our corporate mascot, and plays a vital role in my office productivity.
Apologizing is an art form that is the backbone of customer service when things take a turn for the worst. Yet, many people don’t know how to effectively apologize to their customers, therefore potentially jeopardizing that business relationship.
As an account manager, are you wondering where your responsibilities begin and end? The job duties are slightly different from one organization to the next.
On the surface, cross- and upselling seem easy. The person is already a customer; all you have to do is encourage them to buy more.