Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude — which has just been published a new edition with many new tips to help you find, build and keep a winning attitude. In episode 13, we discuss: why attitude is critical to management and leadership; countering negative attitudes and how to change your attitude by changing what you think about.
Whoever came up with the adage "attitude is everything" might have worked in sales. Your attitude has a major impact on whether a deal closes – and thankfully, attitude is something in the process that you have total control over.
"A human has 60,000 thoughts per day and 80% of them are negative." This PowerPoint slide rang true for the attendees of the recent Leadership+Talent Development Summit in San Diego. It was almost as thought-provoking as Gerhard Gschwandtner's address: The Mindset in the Age of Digital Transformation. Backed by research, the founder and CEO of Selling Power shared strategies for finding success and improvement.
I am finally calling BS on the biggest myth in selling. Salespeople quit or fail because they "fear rejection." Give me a break. "Fear of rejection" is totally bogus.
It is just plain tough to say no – isn't it? Saying no at work complicates things even further. You need to be a team player. You might be proving yourself still. You could be known as the "Yes!" Woman, because you always help out an come to the rescue. But no one else knows how much is on your plate but you. You are in control of your plate.
You will never have different results if you keep doing the same thing. Plus, change is inevitable, so why wait? Stand out from competitors and score new successes by evolving.
What are you thinking about most of the time? How often are you thinking strategically about your business, your sales, your clients, your future?
Heather Baldwin is a believer that risks are giant steps forward and uses The Usheroff Institute’s tips for smart risk-taking to support her stance in, “How to Take Smart Risks and Win Sales.”
Many people in sales want to believe they help the client. Well, here’s a secret — the best salespeople are helpers. The best salespeople care and are genuine.
Your clients are the make or break of your company and their opinion of your service is critical to your business' future.
When you walk into someone’s place of business to shop or buy something, what are you expecting?
In a recent blog post for People First Productivity Solutions, Deb Calvert encourages reps to “obliterate” industry stereotypes. “You aren't bound by sales stereotypes,” she points out. “You can choose different behaviors.”