Are you doing everything you can to successfully manage your accounts? Great account management can be hard to visualize, especially if you’re trying to differentiate yourself from the customer service reps in your organization..
With the right mindset, you can develop your people-focused and connecting skills to improve your organizational culture. Michelle Tillis Lederman, an expert at creating the kind of connector culture that spells success for everyone on your team, told us how the process works in a recent Manage Smarter podcast.
Jessica Hawthorne-Castro is the CEO and owner of Hawthorne Advertising. an award-winning technology-based advertising agency specializing in analytics and accountable brand campaigns. In this episode, we discuss: How she rose from the mail room of a talent agency to the C‑Suite; the #1 mistake managers make regarding goal setting and planning; the hottest trends in advertising and digital marketing; and advice to young professional women aspiring to be in the C‑Suite
Michelle Tillis Lederman is named by Forbes as one of the 25 Professional Networking Experts to Watch and author of "The Connector's Advantage: 7 Mindsets to Grow Your Influence and Impact." In this episode, we discuss: How to be a relationship-driven leader; the 7 Mindsets to Grow Your Influence and Impact; the difference between connecting and networking; and how to build strong work relationships and what's the ROI.
Sales is definitely a numbers game, but it also requires a bit more than strictly business to be successful. The industry’s top performers also inject a little bit of something extra into their process.
Global health service company Cigna released results from a national survey exploring the impact of loneliness in the United States. The survey, conducted in partnership with market research firm, Ipsos, revealed that most American adults are considered lonely.
Plenty of Fish (POF), a dating app for conversations, today released Conversation Nation 2018. The study, which surveyed 2,000 U.S. singles over 18 years of age, revealed conversation as the benchmark for chemistry and compatibility. Seventy-four percent of singles say conversation is the #1 indicator of chemistry, even over physical attraction.
Have you ever secretly wanted to be a rebel? Well, now’s your chance to break some traditional sales rules.
Beginning a relationship is easy. Exploration is predominantly on the surface. Nothing too deep. Nothing too wide. Nothing too revealing.
Part of excellent customer service is keeping on top of your what's going on with your clients and their business. But, sometimes conversations can stall or you just can't seem to get enough information out of them.