Category: Trust/Credibility for Managers

Manage Smarter 87: Being an Honest Broker of Information

Jan Allen is an Exec­u­tive Coach and Life Strate­gist, as well as co-man­ag­ing part­ner of Busi­ness of Peo­ple. She pre­vi­ous­ly served in an exec­u­tive role for two Ohio gov­er­nors. In this episode, we dis­cuss: The con­cept of an hon­est bro­ker and it's val­ue; why YOU as a leader want to vet and make sure your crit­i­cal staffers are hon­est bro­kers; how the con­cept is crit­i­cal to being a bet­ter leader; tips for build­ing team rela­tion­ships vs. dis­ci­pline.

Do You Show Up As A Leader?

When peo­ple ask me how they can make oth­ers see them as a leader, I think of the clas­sic children’s sto­ry The Emperor’s New Clothes. That is the one where the vain emper­or is duped into believ­ing his cloth­ing has been woven from the finest (invis­i­ble!) fab­rics and threads.

The Importance of Leadership Transparency

Lead­er­ship trans­paren­cy has also been called busi­ness’ “cur­ren­cy of trust.” As you know, trust is the foun­da­tion of any rela­tion­ship.

Does Your Goal-Setting Process Foster Accountability and Trust?

Too many man­agers treat goal set­ting as a one-and-done task. If that’s how you’re estab­lish­ing expec­ta­tions for your sales reps, you could be in for major dis­ap­point­ment as the year pro­gress­es.

Manage Smarter 72: Don't Just Be a Manager, Be a Hero!

Jef­frey Hay­zlett is Chair­man & CEO of the C‑Suite Net­work, the for­mer CMO of Kodak and (per­haps best known for being) a celebri­ty judge on the TV show Celebri­ty Appren­tice for three sea­sons. He is the best-sell­ing author of "The Hero Fac­tor: How Great Lead­ers Trans­form Orga­ni­za­tions and Cre­ate Win­ning Cul­tures." In this episode, we dis­cuss: The def­i­n­i­tion of The Hero Fac­tor and Hero Lead­er­ship phi­los­o­phy; why you should con­sid­er this dif­fer­ent mod­el of lead­er­ship; the ben­e­fits of being a Hero leader; and sto­ries of com­pa­nies that did not fol­low this mod­el.

Manage Smarter 70: Increase Your Curiosity, Unlock Your Potential

Dr. Diane Hamil­ton is a nation­al­ly syn­di­cat­ed radio show host. She is the author of mul­ti­ple books includ­ing It’s Not Your It’s Your Per­son­al­i­ty, and her forth­com­ing book is titled, Crack­ing the Curios­i­ty Code: The Key to Unlock­ing Human Poten­tial. In this episode, we dis­cuss: How curios­i­ty and lack of it is hold­ing your career advance­ment back; why we lose curios­i­ty as we age; the four things that hold us back from being more curi­ous.

This One Mistake Can Ruin A Boss’s Credibility

It takes a long time for lead­ers to build trust and cred­i­bil­i­ty with their employ­ees. Just a few min­utes of bad behav­ior on your part can com­plete­ly destroy what you’ve worked so hard to earn.

Tom Peters: The Magic of Managing by Wandering Around

Tom Peters has been writ­ing books and advis­ing CEOs since before many of us were born. His ideas are as trend­set­ting and impor­tant now as they were thir­ty years ago. When he joined us on our Man­age Smarter pod­cast ear­li­er this year, he remind­ed us of what busi­ness lead­ers need to do to achieve excel­lence

You Need More Than A Company Outing To Build Trust

These days, lead­ers are busy tak­ing their teams on bowl­ing out­ings or to par­tic­i­pate in vol­un­teer events. But, when you need your team to buck­le down and com­mit to com­plet­ing an impor­tant project, trust is what makes the dif­fer­ence.

How to Succeed as a First-Time Sales Manager

Jen­nifer Gluck­ow, founder of Sales in A New York Minute, knows a thing or two about sales. She’s also a first-rate man­ag­er with plen­ty of street cred.

The Foundation of Effective Teamwork: Trust and Respect

For a work­place team, a strong foun­da­tion is incred­i­bly impor­tant. Effec­tive team­work must include five inter­per­son­al ele­ments that mesh togeth­er to effi­cient­ly reach their goals.

Manage Smarter 36: Managing with Ethics and Integrity

Don­ald Lee Shep­pard is a high­ly sought-after speak­er and the author of “The Div­i­dends of Decen­cy" and Prin­ci­pal at SHEPPARD. He coach­es cor­po­rate lead­ers and stu­dents on the impor­tance of val­ues-based lead­er­ship, employ­ing “Win-Win-Win” mod­els of busi­ness and is an expert in ethics and integri­ty. In episode 36, we dis­cuss: the def­i­n­i­tion of “Lead­er­ship Mal­prac­tice” with exam­ples drawn from recent devel­op­ments in col­lege ath­let­ics, how to breathe life into your exist­ing “Code of Ethics” for dai­ly exe­cu­tion and how to rec­og­nize good ethics and integri­ty in job can­di­dates.

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