Category: Trust/Credibility for Managers

Do You Show Up As A Leader?

When people ask me how they can make others see them as a leader, I think of the classic children’s story The Emperor’s New Clothes. That is the one where the vain emperor is duped into believing his clothing has been woven from the finest (invisible!) fabrics and threads.

The Importance of Leadership Transparency

Leadership transparency has also been called business’ “currency of trust.” As you know, trust is the foundation of any relationship.

Does Your Goal-Setting Process Foster Accountability and Trust?

Too many managers treat goal setting as a one-and-done task. If that’s how you’re establishing expectations for your sales reps, you could be in for major disappointment as the year progresses.

Manage Smarter 72: Don't Just Be a Manager, Be a Hero!

Jeffrey Hayzlett is Chairman & CEO of the C‑Suite Network, the former CMO of Kodak and (perhaps best known for being) a celebrity judge on the TV show Celebrity Apprentice for three seasons. He is the best-selling author of "The Hero Factor: How Great Leaders Transform Organizations and Create Winning Cultures." In this episode, we discuss: The definition of The Hero Factor and Hero Leadership philosophy; why you should consider this different model of leadership; the benefits of being a Hero leader; and stories of companies that did not follow this model.

Manage Smarter 70: Increase Your Curiosity, Unlock Your Potential

Dr. Diane Hamilton is a nationally syndicated radio show host. She is the author of multiple books including It’s Not Your It’s Your Personality, and her forthcoming book is titled, Cracking the Curiosity Code: The Key to Unlocking Human Potential. In this episode, we discuss: How curiosity and lack of it is holding your career advancement back; why we lose curiosity as we age; the four things that hold us back from being more curious.

This One Mistake Can Ruin A Boss’s Credibility

It takes a long time for leaders to build trust and credibility with their employees. Just a few minutes of bad behavior on your part can completely destroy what you’ve worked so hard to earn.

Tom Peters: The Magic of Managing by Wandering Around

Tom Peters has been writing books and advising CEOs since before many of us were born. His ideas are as trendsetting and important now as they were thirty years ago. When he joined us on our Manage Smarter podcast earlier this year, he reminded us of what business leaders need to do to achieve excellence

You Need More Than A Company Outing To Build Trust

These days, leaders are busy taking their teams on bowling outings or to participate in volunteer events. But, when you need your team to buckle down and commit to completing an important project, trust is what makes the difference.

How to Succeed as a First-Time Sales Manager

Jennifer Gluckow, founder of Sales in A New York Minute, knows a thing or two about sales. She’s also a first-rate manager with plenty of street cred.

The Foundation of Effective Teamwork: Trust and Respect

For a workplace team, a strong foundation is incredibly important. Effective teamwork must include five interpersonal elements that mesh together to efficiently reach their goals.

Manage Smarter 36: Managing with Ethics and Integrity

Donald Lee Sheppard is a highly sought-after speaker and the author of “The Dividends of Decency" and Principal at SHEPPARD. He coaches corporate leaders and students on the importance of values-based leadership, employing “Win-Win-Win” models of business and is an expert in ethics and integrity. In episode 36, we discuss: the definition of “Leadership Malpractice” with examples drawn from recent developments in college athletics, how to breathe life into your existing “Code of Ethics” for daily execution and how to recognize good ethics and integrity in job candidates.

Are Your Word Choices Undermining Your Leadership Credibility?

Few transitions are more intimidating than moving from a staff position into a management role. To succeed in your new role, you’ll need to transmit your thoughts and ideas into words that motivate and portray credibility.

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