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"Whether it’s automated assistants in their homes, smart devices in their hands or virtual experiences in the store, consumers are actively embracing the role of technology in their everyday lives. And they are sending early signals in terms of what this means for their shopping behavior and expectations, reports the National Retail Federation."
Tag: Technology
Younger Consumers Pay Premium Prices for Headphones
"According to NPD’s Checkout E‑commerce data, online technology spending in the U.S. increased 10% in the 12 months ending March 2019 compared to year ago. But while consumers are increasingly shopping online, consumers aged 18–34, 35–54, and 55+ are prioritizing their spend across major technology categories differently."
Manage Smarter 63: Increased Efficiency is Not Always Good
Edward Tenner is a distinguished scholar of the Smithsonian 's Lemelson Center for the Study of Invention and Innovation. In this episode, we discuss: how becoming more efficient can have unintended consequences; Campbell’s Law: how measuring new efficiencies may make your staff change behavior to meet new incentives; how Big Data affects you and your business and can cause “Competitor Neglect;" and the pitfalls of False Positives.
How to Update Your Management Style for Gen Z Workers
They’re ambitious, highly educated and want to participate as individual contributors at work. Does this description sound familiar?
Car Dealerships to Promote Latest Car Tech to Encourage Higher Spending
"In-vehicle technology has significantly increased in importance to vehicle shoppers over the last four years. In fact, vehicle tech now ranks ahead of exterior styling when it comes to deciding which car to buy. The Cox Automotive Vehicle Tech Features Study can help OEMs and dealers more effectively target in-market shoppers, close more sales and upsell tech features to new and existing customers."
Auto Dealerships to Promote Vehicle Data Transparency and Updated Tech
More than eight in 10 U.S. vehicle owners and lessees believe car owners should have full access to and control of their vehicle's data, including maintenance and repair information, according to the results of a survey released today by the Auto Care Association.
75% of Consumers Believe Mobile Offerings are Extremely Important
Metova, a world-leading provider of mobile, connected car, connected home and IoT solutions, announced the results of a survey revealing the sentiment of over 1000 consumers on "Mobile First" technologies. The survey was conducted to research the growing shift from "Mobile Friendly" to "Mobile First." Notably, more than half would choose one company over another based on the mobile experience they offer and 70% say it is very important that a company they do business with has a great mobile experience.
Manage Smarter 44: Using Technology to Create More Value
Tern Consulting’s Principal and Founder, Melanie Bladow, is a global expert in connecting people, business and technology. In this episode, Melanie joins us from Alaska to discuss: Why asking “Why?” is the best place to start on what tech will most benefit you, the “Three Drivers” to consider when changing tech you’re using, and how to “Hack Organizational Politics” to implement effective tech.
Privacy is a Concern for 50% of Consumers Considering Internet of Things Devices
Metova, a world-leading provider of mobile, connected car, connected home and IoT Solutions, announced the results of a survey revealing the sentiment of over 1000 consumers on IoT and connected home technologies. Notably, less than 20% of people surveyed feel like they have a good understanding of what the Internet of Things is, however, nearly 70% of consumers already own at least one IoT device. In addition, 84% of people would like the ability to monitor their utility usage in real-time with connected devices, and would choose a utility provider over a competitor based on that ability if given a choice.
69% of Consumers Enjoy Interactions with and Value the Benefits of Artificial Intelligence
"Artificial intelligence has arrived, and most consumers have crossed paths with it, reports MediaPost. This could be using chatbots for customer service, using facial recognition for identification or having voice conversations with a digital assistant through a smart speaker or smartphone."
Outdated Technology in Cars is a Deal Breaker for 88% of Consumers
Metova, a world leading provider of mobile, connected car, connected home and IoT Solutions, today announced the results of a survey revealing the sentiment of consumers* regarding "the connected car." Of note, over half of respondents own a car that connects to the internet, either direct or via phone, while two-thirds would switch to a different entertainment service if that service is readily available in their new vehicle.
Technology is on the Top of Half of Small Business Owners’ Investments Lists
CIT Direct Capital, the national online small business lending unit of CIT Group, today announced the results of its new survey conducted by The Harris Poll revealing that nearly three out of four small businesses in the U.S. plan to expand their product and service offerings this year.
