Manage Smarter is the podcast for data-driven managers. Each episode is a frank, fast-paced and sometimes humorous discussion of the challenges facing today’s managers and leaders. We address the metrics, strategies and solutions needed to improve team performance, company culture and overall productivity. And we do it through entertaining interviews with innovative managers, startup leaders and executive coaches to help you become a better boss.

RECENT EPISODES

Manage Smarter 33 – Sharon Smith: Cybersecurity Basics for Managers

Sharon Smith has an extensive background in cybersecurity, She is passionate about helping organizations improve their security posture through hiring and retaining top security talent along with helping security executives lead strong teams and create a culture of security in their organizations. In episode 33, we discuss: ways some managers fall short and the damage it could cause, how to build a company culture oriented around cybersecurity and preventative measures to secure mail and data systems.

Manage Smarter 32 – Cy Wakeman: Ditching Drama and Entitlement

Cy Wakeman is a drama researcher, global thought-leader, and New York Times best-selling author who is recognized for cultivating a counter-intuitive, reality-based approach to leadership. In episode 32, we discuss: Cy's definition of drama, and the effects on the workplace, acceptable ways to react to drama that has been created and how to hire low drama employees.

Manage Smarter 31 – Jennifer Crittenden: Working Well with the Opposite Sex

   Jennifer Crittenden is the author of The Discreet Guide for Executive Women as well as What’s A Guy To Do? How To Work with Women and several other titles. Through her company, The Discreet Guide, she offers professional development training programs and workshops in “Exceptional Presence” and interpersonal/communication skills. Crittenden is considered a

Manage Smarter 30 – Carter Cast: Avoiding Career Failures, Plus How to Compete with Amazon

Carter Cast is a business professor at Northwestern University, venture capitalist and the author of the award-winning book, The Right (and Wrong) Stuff: How Brilliant Careers are Made - and Unmade.  Business Insider  called it "one of 17 must-read books for 2018." Also a venture partner at Pritzker Group Venture Capital, Cast has played pivotal roles are some of the most iconic consumer brands including Walmart.com, PepsiCo and Frito-Lay. In episode 30, we discuss: why good people sometimes sabotage their own career, the five archetypes of career self-sabotage, how small businesses and digital companies can co-exist and compete with Amazon.

Manage Smarter 29 – Jessica Ogilvie: Recruiting Top Young Talent

Jessica Ogilvie, Ph.D. is an Assistant Professor of Marketing at Marquette University and a researcher on topics including strategic issues related to front line management, sales, and service. Most recently she was awarded the 2018 Excellence in Research Award by the American Marketing Association's Sales Special Interest Group. In episode 29, we discuss tips for recruiting on college campuses, the differences between what Gen Z and Millennials are looking for from a job, and how to keep young talent from job hopping.

Manage Smarter 28 – Christine Porath: Mastering Civility in Your Workplace

Dr. Christine Porath is an Associate Professor and Researcher at the McDonough School of Business at Georgetown University and an expert in workplace incivility, its costs and remedies. She is author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. In episode 28, we discuss her research on the decline of civility, how it affects productivity and what managers can do about it.

Manage Smarter 27 – Dr. Paul White: Appreciation at Work

Dr. Paul White is a psychologist, author, speaker, and consultant who makes work relationships work. He is the coauthor of three books including, The 5 Languages of Appreciation in the Workplace, written with Dr. Gary Chapman (author of the #1 NY Times bestseller, The 5 Love Languages), which has sold over 250,000 copies. In episode 27, we discuss: the difference between recognition and appreciation; how should managers best show their appreciation and how often; and the five languages of appreciation.

Manage Smarter 26 – Mark Minard: Big Life+Career Turnarounds

Mark Minard is an author, podcast host and founder/CEO of Dreamshine, an agency in Ohio serving individuals with special needs. From jail at age 17, to CEO at age 26,  Minard, has built his company to a multi-million dollar company over the past 11 years. He is also the host of the podcast Elevating Business. Episode 26 is an uplifting discussion of: the importance of knowing that everyone goes through fear and doubt, and it can be overcome; the importance of belief and culture in your company; and that people can be leaders from any position in the company.

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Manage Smarter 05 – Brian Tracy: The Most Important Qualities Managers Must Have for Success

Brian Tracy has consulted for more than 1,000 companies and is the top selling author of more than 80 books on business and personal success. As a popular keynote speaker and seminar leader, he has addressed more than five million people in 5,000 talks and seminars throughout the U.S., Canada and 82 other countries worldwide. In episode 05, we discuss: the most important quality that a manager should have, the three most common mistakes leaders make, how to set better goals and the importance of the work culture.

Manage Smarter 13 – Jeffrey Gitomer: Attitude is Everything!

Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude - which has just been published a new edition with many new tips to help you find, build and keep a winning attitude. In episode 13, we discuss: why attitude is critical to management and leadership; countering negative attitudes and how to change your attitude by changing what you think about.

Manage Smarter 15 – Jeffrey Hayzlett: Secrets of the C-Suite

Jeffrey Hayzlett is a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C-Suite Radio. Hayzlett is the author of three best-selling business books: Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet and The Mirror Test. In episode 15, we discuss how the C-Suite thinks, how to talk to them and how to become one of them.

Manage Smarter 16 – Jennifer Gluckow: Tips for Young and First-time Managers

Jennifer Gluckow is an author and founder of Sales in a New York Minute as well as host of a YouTube Channel of the same name. In episode 16, Jennifer discusses how age plays a role in the workplace and uses her professional experience to share her advice for young managers and first-time managers.

Manage Smarter 19 – Tom Peters: The Excellence Dividend

Tom Peters is a best-selling author and world renowned expert on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. In episode 19, we discuss: Tom's new book - The Excellence Dividend, how to avoid being replaced by technology, the characteristics of a successful team and the critical need for soft skills mastery by managers at all levels.

Manage Smarter 24 – Heather Monahan: The Confidence Creator

Heather Monahan, one of our most popular guests from our first 20 episodes, is back to share more tips on building confidence from her new book Confidence Creator. Heather is the CEO of her own company Boss In Heels. She was recognized as a Glass Ceiling Award winner as one of the Most Influential Women in radio in 2017. Heather was recently named the Brand Ambassador for Perry Ellis International’s female brand Rafaella.  Previously, she was the Chief Revenue Officer for Beasley Communications.

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ABOUT THE HOSTS

Audrey Strong is a veteran public relations and communications expert. She is currently Director of Communications for SalesFuel. She previously ran her own PR firm for 10 years and was PR Director for The Ritz-Carlton in Denver. Prior to that, Audrey had a successful career as an award-winning anchor/reporter/producer in TV news, including Chicago and Denver.

C. Lee Smith has been leading and developing people for most of his adult life in sales departments, nonprofits and as President/CEO of SalesFuel. Lee is a nationally recognized consultant and speaker. He is the creator of the TeamKeeper platform for building and leading high-performing teams.

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