Manage Smarter is the podcast for data-driven managers. Each episode is a frank, fast-paced and sometimes humorous discussion of the challenges facing today’s managers and leaders. We address the metrics, strategies and solutions needed to improve team performance, company culture and overall productivity. And we do it through entertaining interviews with innovative managers, startup leaders and executive coaches to help you become a better boss.

RECENT EPISODES

Manage Smarter 46: Manipulate Your Employees to Build Business?

Brian Parsley is an entrepreneur, global speaker and business strategist. He teaches external business strategies, customer loyalty programs across all industry sectors including financial services, retail, technology, automotive and professional services. In this episode, we discuss: manipulating people with good intent, managing the weaknesses and focusing on the strengths, and how Fast & Flexible is a game changer in managing.

Manage Smarter 45: Winners, Losers & The Force Multiplier

Tony Chatman is president of Chatman Enterprises and author of the book, The Force Multiplier is a touchstone to inspire leaders to transform people (and their personalities!) into a high-performing team that gets the job done. In this episode, we discuss: unconscious bias in management, why there have to be winners and losers on teams, and customizing management to achieve better results

Manage Smarter 44: Using Technology to Create More Value

Tern Consulting’s Principal and Founder, Melanie Bladow, is a global expert in connecting people, business and technology. In this episode, Melanie joins us from Alaska to discuss: Why asking “Why?” is the best place to start on what tech will most benefit you, the “Three Drivers” to consider when changing tech you’re using, and how to “Hack Organizational Politics” to implement effective tech.

Manage Smarter 43: Goal Setting – Rethink It!

Will Pemble is founder and CEO of Goal Boss, an executive coaching certification and leadership consulting firm. In this episode, we discuss: why most managers fail goal setting for employees, analyzing team performance in sections with custom goal setting for each group and what to say in interviewing job candidates to set goal setting expectations.

Manage Smarter 42: Social Media is the New Cold Call

Lea Woodford is the Chief Executive Officer and founder of SmartFem.com and SmartFem TV. SmartFem was created as a result of her many years as a publicist, columnist as well as a radio and television personality. In this episode, we discuss: how to provide value via cold call outreach on social media - which is vital in recruiting new talent, how smart technology is the pathway to further warm leads and the benefits of using Facebook Groups.

Manage Smarter 41: Remote Employees – How Do You Know What’s REALLY Going On?

Dayne Shuda is the owner of Ghost Blog Writers and a remote employee expert. His company provides blog writers and currently has a network of 60 freelance writers in the United States and several also in Canada, UK and Australia. In episode 41, we discuss: how to test prospective employees to see if they’re equipped for remote work, methods to keep communication tone understandable and workflow cohesive, and red flags that a remote employee is tanking.

Manage Smarter 40: Bullying, White Flags and Performance Reviews

Wally Hauck, PhD., CSP helps leaders to STOP managing people and START creating an environment of Self-Management. He is the author of the books "Stop the Leadership Malpractice: How to Replace the Typical Performance Appraisal" and "The Art of Leadership: 3 Principles for Predictable Performance Improvement." In episode 40, we discuss: why performance appraisals are leadership malpractice, shifting performance appraisals to quality interactions and how managers can short-circuit bullies.

Manage Smarter 39: How to Be a Career Superstar!

Michelle Villalobos is a personal Brand Strategist, Professional Speaker and Corporate Trainer, Founder of The Women's Success Summit and Mivista Consulting. She’s the host of “Awaken Your Inner Superstar” podcast on the C-Suite Radio Network. In episode 39, we discuss: How to cultivate influence and generate more income, aligning your business or career with your personal brand, and streamlining your journey to pinpoint career goals and achievements.

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MUST HEAR EPISODES!

Manage Smarter 05 – Brian Tracy: The Most Important Qualities Managers Must Have for Success

Brian Tracy has consulted for more than 1,000 companies and is the top selling author of more than 80 books on business and personal success. As a popular keynote speaker and seminar leader, he has addressed more than five million people in 5,000 talks and seminars throughout the U.S., Canada and 82 other countries worldwide. In episode 05, we discuss: the most important quality that a manager should have, the three most common mistakes leaders make, how to set better goals and the importance of the work culture.

Manage Smarter 13 – Jeffrey Gitomer: Attitude is Everything!

Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude - which has just been published a new edition with many new tips to help you find, build and keep a winning attitude. In episode 13, we discuss: why attitude is critical to management and leadership; countering negative attitudes and how to change your attitude by changing what you think about.

Manage Smarter 15 – Jeffrey Hayzlett: Secrets of the C-Suite

Jeffrey Hayzlett is a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C-Suite Radio. Hayzlett is the author of three best-selling business books: Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet and The Mirror Test. In episode 15, we discuss how the C-Suite thinks, how to talk to them and how to become one of them.

Manage Smarter 16 – Jennifer Gluckow: Tips for Young and First-time Managers

Jennifer Gluckow is an author and founder of Sales in a New York Minute as well as host of a YouTube Channel of the same name. In episode 16, Jennifer discusses how age plays a role in the workplace and uses her professional experience to share her advice for young managers and first-time managers.

Manage Smarter 19 – Tom Peters: The Excellence Dividend

Tom Peters is a best-selling author and world renowned expert on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. In episode 19, we discuss: Tom's new book - The Excellence Dividend, how to avoid being replaced by technology, the characteristics of a successful team and the critical need for soft skills mastery by managers at all levels.

Manage Smarter 24 – Heather Monahan: The Confidence Creator

Heather Monahan, one of our most popular guests from our first 20 episodes, is back to share more tips on building confidence from her new book Confidence Creator. Heather is the CEO of her own company Boss In Heels. She was recognized as a Glass Ceiling Award winner as one of the Most Influential Women in radio in 2017. Heather was recently named the Brand Ambassador for Perry Ellis International’s female brand Rafaella.  Previously, she was the Chief Revenue Officer for Beasley Communications.

Manage Smarter 28 – Christine Porath: Mastering Civility in Your Workplace

Dr. Christine Porath is an Associate Professor and Researcher at the McDonough School of Business at Georgetown University and an expert in workplace incivility, its costs and remedies. She is author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. In episode 28, we discuss her research on the decline of civility, how it affects productivity and what managers can do about it.

Manage Smarter 32: Ditching Drama and Entitlement

Cy Wakeman is a drama researcher, global thought-leader, and New York Times best-selling author who is recognized for cultivating a counter-intuitive, reality-based approach to leadership. In episode 32, we discuss: Cy's definition of drama, and the effects on the workplace, acceptable ways to react to drama that has been created and how to hire low drama employees.

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ABOUT THE HOSTS

Audrey Strong is a veteran public relations and communications expert. She is currently Director of Communications for SalesFuel. She previously ran her own PR firm for 10 years and was PR Director for The Ritz-Carlton in Denver. Prior to that, Audrey had a successful career as an award-winning anchor/reporter/producer in TV news, including Chicago and Denver.

C. Lee Smith has been leading and developing people for most of his adult life in sales departments, nonprofits and as President/CEO of SalesFuel. Lee is a nationally recognized consultant and speaker. He is the creator of the TeamKeeper platform for building and leading high-performing teams.

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