Jason Reichl co-founded Go Nimbly, the first revenue operations consultancy with the goal of allowing high-growth companies to increase the revenue of each of their customers by 26% through eliminating operational silos. In this episode, we discuss: the definition of SalesOps or revenue operations; why now is a great time to tackle revenue operations in today’s COVID-19 climate; how to get people to buy more or expand their spend in COVID-19; and creating customer experiences to promote repeat purchases.
Tag: communication
Manage Smarter 143 — Mitchell Levy: The New Definition of Credibility
Mitchell Levy is a TEDx speaker, Global Credibility Expert and international bestselling author of over 60 books — including his latest "Credibility Nation." He is an accomplished Entrepreneur who has created twenty businesses in Silicon Valley including four publishing companies that have published over 850 books. In this episode, we discuss: the new definition of credibility in today’s COVID-19 climate; the 3 Pillars of Credibility; specific steps and strategies to build your credibility; Lee's new book, SalesCred, and the importance of credibility in buyers qualifying sellers.
Manage Smarter 142 — Sophie Chiche: Helping Your Team Deal with Stress and Find Happiness
Sophie Chiche is the founder of Life by me, Shape House and her latest adventure, becurrent. She is also the co-author of The Power of Personal Accountability: Achieve What Matters to You. In this episode, we discuss: implementing active choices daily in COVID-19 to make the happiest, best experience you can have moment to moment; how to avoid stress eating in the pandemic; how to embrace feelings and use them to find a way to happiness; and how to help your team deal with anxiety during this challenging time.
Manage Smarter 141 — Jim McCarthy: Upgrading Your Virtual Meetings and Events
Jim McCarthy is CEO of Goldstar Events and Stellar Tickets and co-founded TEDxBroadway. In this episode, we discuss: new ways to produce events that boost engagement in COVID-19; making your online events as engaging as a live event; creating a culture of quality in online events; and producer/moderator priorities to inject more energy into online events.
Manage Smarter 140 — Justin Winter: Supporting Remote Operations in a Pandemic
Justin Winter is the co-founder and CEO of Boostopia, a SaaS platform that allows you to manage your newly work-from-home customer support team with the world’s first support department operations platform. In this episode, we discuss:
Manage Smarter 139 — Wayne Mullins: Marketing Amid the COVID-19 Pandemic
Wayne Mullins is the founder and CEO of Ugly Mug Marketing. Over the past 20 years, he has scaled multiple companies and helped hundreds entrepreneurs do the same with their companies. In this episode, we discuss: how sales and marketing have changed during COVID-19; how to shift marketing platforms to the client side to connect companies communicate; coronavirus business strategies; and adjusting marketing messages in the pandemic.
Manage Smarter 103 — Phil M Jones: The Magic Words of Management
Phil Jones is author of five best-selling books and youngest ever winner of "British Excellence in Sales and Marketing" Award and his life's work is to demystify the process of persuasion. In this episode, we discuss: Why indecision is the enemy of leaders; Key phrases to turning the leverage around onto the non-performer and to create empathy; Why leaders shouldn’t ask for recommendations that don't get buy-in and how to fix this; and How to make people SEE what you’re saying instead of HEARING it.
Manage Smarter 99 — Tiffany Toombs: Reduce Self-Sabotage by Rewiring Your Brain
Tiffany Toombs is a mindset coach who specializes in helping people rewire their brains to overcome self sabotage and limiting beliefs; allowing them to experience success in every area of life. In this episode, we discuss: How to overcome self-sabotage; The role our parents play in the creation of limiting beliefs; and
How to rewire your mind to lead to happier, more fulfilling work and personal lives.
Manage Smarter 83 — Joe Williams: Mastering Your Message
Joe Williams is the Founder of Creative Performance Group, where he helps people get their message out to the world in the most powerful way possible. His new book The Impact Awakening: How to Go from Having a Calling to Changing Lives, focuses on how to master your message, communicate it powerfully, and scale it into an Impact Business. In this episode, we discuss: how to “up your game” of communication plus
How to evaluate and change your communication style.
Manage Smarter 82 — Theresa Rose: Managing with Greater Mindfulness
Theresa Rose is a Mindful Performance Specialist, standup comedian, and award-winning author of Mindful Performance: How to Powerfully Impact Profitability, Productivity, and Purpose. In this episode, we discuss: Are you a “Spewer” or a “Doer”?; how to begin incorporating dozens of mindful techniques; why you can’t have emotional intelligence without being mindful; and tips on how being mindful can boost your personal life as well as professional.
Manage Smarter 81 — Liz Devine Hewson and Mark Lund: How to Manage 4 Generations in 1 Workplace
z Devine Hewson, CPC and Mark Lund, M.D., CPC are Co-Founders and Principals of Twin Lights Consulting. Their firm helps companies create authentic communication across the chasm dividing the generations at work. In this episode, we discuss: What year the number of millennials in the workforce will equal 75% — it's sooner than you might think; identifying and leveraging what generations have to offer each other in the workplace; and effectively communicating with different generations to boost profits.
Do This (And Not That) When Being Ignored
Prospect not picking up the phone? Client giving you the cold shoulder? First, don’t panic; you won’t be the first salesperson to be ignored. Then, consider how to react.
