
What pipeline metrics are you using to gauge its effectiveness? Certain key metrics can help sellers keep their pipelines healthy.
“A healthy pipeline depends on knowing what’s moving, what’s stalled and where opportunities may be falling out,” explains Denise Gibson, director of AdMall Sales.
The professionals at CaptiveIQ agree. “The right sales pipeline metrics help you understand what’s really happening in your funnel," they add.
What are pipeline metrics?
Pipeline metrics are key performance indicators (KPIs) that clue you in to the efficiency of your sales pipeline.
Which pipeline metrics matter?
It’s important for sellers to know which metrics to track, and CaptiveIQ shares the top ones that should be monitored.
Pipeline velocity
Pipeline velocity measures how quickly sales opportunities move through the funnel and turn into a sale. According to CaptiveIQ, sellers calculate it by looking at the number of qualified opportunities, win rate, average deal value, and sales cycle length.
Tracking pipeline velocity helps sellers understand how efficiently opportunities are progressing and identify bottlenecks that may slow sales.
Win rate by stage
This metric looks at the percentage of opportunities that move from a specific stage to a closed sale. Calculate it by dividing opportunities won by the opportunities that entered the stage. Sellers can then identify where deals are most likely to drop off and where performance gaps exist.
Conversion rate by stage
Like the previous pipeline metric, this KPI also focuses on stages. The stage-
“With these insights, [reps] can focus on delivering enablement activities like objection-
Time spent in a stage
This metric examines the length of time a lead spends in each stage of the sales funnel. Sellers can uncover issues that cause a deal to stall in a particular stage and identify patterns or trends.
As SalesFuel points out, “Typically, a clogged pipeline is a result of mismanagement, with reps overemphasizing the top-
Keeping an eye on this metric clues you in to how you can optimize your funnel to avoid this issue.
Conversion/ Loss analysis
Two vital metrics involve win- and loss rates. Lead-
CaptureIQ notes that a low conversion rate can signal issues with lead scoring, targeting or alignment between marketing and sales.
The other metric, closed-
Together, these metrics help sellers identify weaknesses in the pipeline, improve qualification and sales processes,. This all turns lost opportunities into actionable insights.
How often should you review metrics?
Ideally, you should look over metrics weekly. Doing so gives you a consistent look at each metric, and ample time to adjust course when needed. Also, doing a monthly or quarterly overview. This allows for a look at broader trends that can guide your process and forecasting.
Also, make sure to keep management involved. As SalesFuel points out, “The best use of your time can often be communicating with sales management.”
Doing so ensures sales efforts remain aligned with company goals and focused on the right priorities. It also builds trust by creating visibility into the challenges your pipeline is facing.
Consistent monitoring of pipeline metrics keeps you in-
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