Manage Smarter 174 — Jonathan Raymond: Good Authority

Jonathan Raymond on the Manage Smarter show from SalesFuel

Jonathan Raymond is the author of Good Authority and the CEO at Refound. He learned the hard way what happens when you lose your way as an executive, the impacts it can have on your team, your business, and your life.

More importantly, he learned how to turn that dynamic around, how to drive performance by becoming more human with a team rather than less. He has worked with a wide variety of leaders, and specializes in helping executives and senior leaders who are navigating periods of high growth or uncertainty.

In this episode, Audrey, Lee and Jonathan discuss:

  • Definition of Good Authority & leaders impact on team performance
  • Why becoming “Deeply Human” is the essential quality of a good leader
  • The 5 steps to addressing poor performance in the moment it's occurring
  • How Good Authority relates to generations in the workforce and greater emphasis on company culture

A manager can foster the personal growth of each person on their team by giving direct and granular feedback about the way they relate with their work, and by giving them the choice to act, or not act, on that feedback in their own way. That’s what Good Authority is all about."

Jonathan Raymond

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Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

C. Lee Smith

C. Lee Smith

CEO and Founder at SalesFuel
C. Lee Smith is the President/​CEO of SalesFuel - a firm he founded in 1989. He was named one of the 14 Leading Sales Consultants by Selling Power magazine. Lee is the creator of the AdMall® and SalesFuel COACH™ SaaS platforms. He is also a Gitomer Certified Advisor, expert on the Sales Experts Channel and a C‑Suite Network Advisor.
C. Lee Smith


CEO of @SalesFuel | Bestselling Author of "SalesCred" and "Hire Smarter, Sell More!" | Keynote Speaker | Certified Behavioral Analyst | Sales Credibility Expert
Free White Paper: The Four Fits of Hiring Salespeople reveals the FOUR fits you must satisfy to hire a salesperson… — 1 day ago
C. Lee Smith