Manage Smarter 190 — Charlie Bailes: How to Increase Retail Sales While Managing a Family Business

Charlie Bailes on the Manage Smarter Show podcast from SalesFuel

Charles Bailes IV is a 4th generation family member and a top executive running a 9‑figure family-​owned business. As VP of Human Resources and Internal Distribution of ABC Fine Wine & Spirits, he oversees 126 stores in Florida and over 1,600 employees.

He is a husband, a dad of three, an executive, an entrepreneur, a CrossFitter, a health nut and a lover of going to bed at 8 p.m. – all in that order. He loves meeting new people and having meaningful conversations. His main goal is to inspire others to act to help themselves.

He is passionate about sharing his knowledge and expertise on running a family business, crisis management, succession planning .

In this episode, Audrey, Lee and Charlie discuss:

  • How sales managers can grow and scale up with Charlie’s best practices
  • Sales in retail sector and how to manage sales in that space
  • Challenges of managing family businesses
  • What he looks for in a sales manager and sales reps

"Money does not grow on trees. If somebody wants to see the financials we show it to them and we are going to put classes together in our online learning system that explain what growth profit is."

Charlie Bailes

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C. Lee Smith

C. Lee Smith

CEO and Founder at SalesFuel
C. Lee Smith is the CEO and Founder of SalesFuel - a firm he founded in 1989. He was named one of the 14 Leading Sales Consultants by Selling Power magazine. Lee is the creator of the AdMall® and the TeamTrait™ SaaS platforms. He is also a Gitomer Certified Advisor, C‑Suite Network Advisor and Certified Behavioral Analyst.
C. Lee Smith


CEO of @SalesFuel | Bestselling Author of "SalesCred" and "Hire Smarter, Sell More!" | Keynote Speaker | Certified Behavioral Analyst | Sales Credibility Expert
Always deliver what you promised. Admit your mistakes. What you say and what you do must always be in alignment.… — 1 day ago
C. Lee Smith