Among dealership service customers who scheduled their appointment online, more than three-fourths (76 percent) said they were apt to go that route again, according to research from Cox Automotive. What’s more, setting up the service visit online creates a path toward a happier customer, says Jim Roche, vice president of marketing and managed services at Xtime.
"Two large studies published Monday in the Annals of Internal Medicine found that the more coffee a person drank, the lower his or her risk of early death. The results were largely consistent among more than 700,000 study participants from a variety of racial, ethnic and cultural backgrounds."
Social media has sparked a culture of calling out businesses. Consumers are taking it upon themselves to highlight and amplify brands’ bad behavior for the world to see. Situations involving bad customer service and rude employees no longer take place in isolation, according to Sprout Social's Q3 Social Index report.
Eight of the 10 top dates to get engaged occur during the holidays, with Christmas Day coming in at No. 1, according to WeddingWire. Valentine's Day is No. 2, followed by Christmas Eve. The wedding-planning process can be overwhelming, and bridal expos can help with a jumping off point. Fortunately, there are a lot of bridal expos and wedding shows planned for the beginning of the new year.
"Sports-related tourism is big bucks in America. Super Bowl XLVIII was widely touted (if disputed) as having a $600 million economic impact in the New York City region. Chump change next to the billions surrounding the XXII Olympic Winter Games in Sochi, Russia," Travel + Leisure reports.
Researchers at the ARC Centre of Excellence for Nanoscale BioPhotonics have successfully developed an advanced new imaging technique, that can help assess the quality of early-stage embryos. The research, reported in the journal Human Reproduction, has the potential to significantly benefit the IVF industry of the future, improving assisted reproduction outcomes for women.
With the introduction of new devices, new features, and updates to hardware and operating systems alike, 2017 has brought a number of changes to the smartwatch market. As of June 2017, nearly nine percent of U.S. consumers aged 18+ owned a smartwatch, up almost 1.5 percentage points from the six months prior.
Here is a way contractors can be sure home improvement to-do lists never end for homeowners. Use marketing campaigns to encourage homeowners to organize projects by month. There’s always something to be done, but certain times of year are better to tackle specific projects, whether the goal is to save money or sanity, and local business owners can educate homeowners about this.
Hotel and tourist area restaurants have been open on Thanksgiving for years, but consumer demand is pushing more local eateries and chains to open, experts who study the industry are saying.
"After selling almost 70 million new vehicles over the past four booming years, the nation’s 17,500 new-car dealerships face a curious predicament," Ted Evanoff writes in The Commercial Appeal. "Auto sales finally have slowed, leaving dealers ever more dependent on the service department for profits, even though many are short on employees."
Millennials are growing up and having kids and while some of their generational attitudes remain intact, their lifestyle as parents often change the how, what, and why behind their consumption choices.
A majority of millennials have bought ready-to-assemble furniture with most citing “it fit my budget” as the main reason for their purchases, according to HFN’s Consumer Speaks survey. Interestingly, a majority make their RTA purchases in physical stores versus online.